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National Network of Libraries of Medicine

Pacific Northwest Region

Quarterly Report
August to October 2003


Table of Contents

A. NETWORK PROGRAMS

  1. Health Professional Access to Information
  2. Assess Needs of Health Science Librarians
  3. Network Membership Program
  4. Document Delivery
  5. Resource Libraries
  6. Communication
  7. Regional Advisory Committee
  8. Monitor Region's Programs
  9. User Feedback
  10. Training Facility
  11. NLM User/Non-User Needs Assessment
  12. NLM Grants
  13. Follow-up with NLM-funded Projects

B. OUTREACH PROGRAMS

  1. Outreach to Health Professionals
  2. Consumer Health Information Services
  3. Training to Support Electronic Access to Health Information
  4. Exhibits and Presentations at Meetings
  5. Technology Awareness and Integration
  6. Library Improvement
  7. Connections

C. ENHANCEMENTS

D. NN/LM WEB SERVICE

E. ADMINISTRATION, STAFF AND OTHER


A. NETWORK PROGRAMS

1. Health Professional Access to Information
We began efforts to expand participation in the group subscription to full-text Lippincott Williams & Wilkins journals by soliciting interest from libraries in the region in joining a larger group and subscribing to a more comprehensive package.

2. Assess Needs of Health Science Librarians
Nothing to report this quarter.

3. Network Membership Program
In this region as of the end of this quarter:

  • 157 Full Members -- no net change from last quarter (One new full member, Forensic Laboratory Services Bureau, WAUIFL, had been an affiliate member but joined DOCLINE and upgraded to full membership; one library closed: McKenzie-Willamette Community Health Library, ORUMKZ)(Note that this number does not include WAUPNR, which is counted as a full member by DOCUSER because WAUPNR is active in DOCLINE. However, WAUPNR is the LIBID for the NN/LM PNR office.)
  • 155 Affiliate Members -- no net change from last quarter (One new this quarter: Neill Public Library, WAUJKN; one affiliate member, Forensic Laboratory Services Bureau, WAUIFL, joined DOCLINE and upgraded to full membership).
  • 160 DOCLINE participants -- no net change from last quarter (One new DOCLINE library, WAUIFL, and one closed library, ORUMKZ, as noted above.)(3 of these are borrow-only libraries and therefore not full members)(Note that this number omits two Demo Libraries, WAUXXF and AKUXXK, which are "active" DOCLINE participants but are not real accounts; it also omits WAUPNR, which is an active DOCLINE participant but is the LIBID for the NN/LM PNR office.)
  • 15 Public Libraries, one of which, WAUZEG, is a DOCLINE participant (and therefore a full member). Newest public library affiliate member is Neill Public Library, Pullman, WA, WAUJKN.
  • 150 SERHOLD participants (Note that this number omits the 2 demonstration libraries, WAUXXF and AKUXXK, from DOCUSER's list of SERHOLD participants.)

We began to include a copy of the Directory of Health Science Libraries and Network Members, 2003-2006 with certificates mailed to any new full or affiliate members

4. Document Delivery
DOCLINE informational sessions:

  • Held a DOCLINE Roundtable as part of the 2nd annual Northwest Interlibrary Loan and Resource Sharing Conference in Portland, Oregon, providing an update on EFTS, LinkOut, free full-text, and DOCLINE Version 2.0 for DOCLINE users.
  • At the same meeting, conducted an introductory orientation to DOCLINE for libraries that are not DOCLINE participants, to recruit libraries that would benefit from joining.
  • Provided an overview of DOCLINE Version 2.0 for the Idaho Health Information Association's fall meeting in Sun Valley, Idaho. The PowerPoint slides produced for this session were placed on the national NN/LM Web site at the request of DOCLINE coordinators from the other regions.

Solicited proposals for awards of up to $2,000 to support DOCLINE libraries' acquisition of software and equipment for electronic document delivery. Proposals were due November 3, 2003. To help libraries prepare for providing EDD services, developed a class on the Basics of Electronic Document Delivery and conducted it in October as part of PNC/MLA CE Days. The class was approved for 4 MLA CE units and was developed in collaboration with Mark Goldstein from NER, Joanne Jahr and Denise O'Shea from MAR, and Bob Pringle, director of the Intercollegiate College of Nursing library (a Resource Library).

5. Resource Libraries
Nothing to report this quarter..

6. Communication
RML staff members participated in conference calls for Tribal Connections, Consumer Health Coordinators, Outreach/Education Coordinators as well as the general monthly NNO conference calls and conference calls for special purposes such as DOCLINE v2.0.

The summer issue of Dragonfly was closed at the end of October 2003. There were ten original articles. These included the beginning of a series on outreach projects, an EFTS update, a funding article and the fifth article in a series called "Free Full-Text Journals on the Web". There was an article by one of our network members, Michele Spatz, about URAC. Michele serves as the only librarian on URAC's Health Web Site committee.

There were 198 messages on HLIB-NW, the regional discussion list. Fifty-seven of these messages, or 29%, were sent from PNRNews, the official NN/LM PNR announcement list.

During this quarter the NN/LM PNR announcement list, PNRNews, was refurbished. We invited all network members who were not currently on PNRNews to be subscribed to the list. The new printed NN/LM PNR Directory enabled us to find email addresses for those who were not subscribed. One hundred thirteen email invitations asking them to be added to the announcement list were sent. We added 83 network members to PNRNews. Of the 30 other invitations sent one person refused to be on the list, 27 email addresses were incorrect, and two people decided to join HLIB-NW instead. Since HLIB-NW subscribers receive all the messages that go out to PNRNews a total of 85 network members who previously didn't receive our NN/LM and NLM announcements are now getting them.

The RML sponsored a broadcast of the MLA satellite teleconference "Reading Between the Lines: Focusing on Health Information Literacy" on September 10, 2003. Twenty-three network members and other interested individuals attended.

7. Regional Advisory Committee
Gail Kouame finalized membership of the Consumer Health Advisory Committee. The advisory committee meeting is scheduled at the University of Washington on November 21.

8. Monitor Region's Programs
NLM conducted a site visit at the University of Washington on October 21, to review the Pacific Northwest RML programs, issues, and progress. In addition to PNR staff and several UW HSL librarians, other UW attendees at the site visit included: Louis Fox, Vice Provost for Educational Technologies and Community Partnerships; Mark Oberle, Associate Dean for Public Health Practice, School of Public Health and Community Medicine; and Lizabeth Wilson, Director of University Libraries. Also attending the site visit was Patrick O'Carroll, Regional Health Administrator, Region X, DHHS.

G. Kouame visited two network member libraries in October: the Washington State University Health Sciences Library in Pullman, Wa., and the Intercollegiate College of Nursing Library in Spokane, WA.

9. User Feedback
Appended to the quarterly report is the booklet prepared for the site visit. In it are comments from network members that provided feedback to the RML and the NNO and NLM.

10. Training Facility
NTCC trainers taught a TOXNET class on October 20 for 12 students, and a PubMed class on October 21 for 13 students.

11. NLM User/Nonuser Needs Assessment
Nothing to report this quarter.

12. NLM Grants
Linda Milgrom met with representatives of the Port Gamble S'Klallam Tribe, on the tribal reservation near the Seattle area, on August 27, regarding a possible IADL proposal. Later she offered comments on a draft of the proposal.

L. Milgrom assisted Shari Wilson of Public Health -- Seattle & King Co, PI of a Community Outreach Partnership Planning Award, in navigating the pre-submission and post-submission process. After the award was made, Shari needed to renegotiate the period of performance and readjust indirect/matching fund allotment with staff at the health department.

L. Milgrom discussed a possible NLM Systems Grant application with Mylei Carlson of PKIDS (Parents of Kids with Infectious Diseases) in Vancouver, WA, on August 13.

L. Milgrom discussed the IADL grant program with Eva Lynn Thompson, grantwriter for the Nez Perce Tribe of Idaho.

13. Follow-up with NLM-funded Projects
L. Milgrom discussed opportunities to expand an existing IADL project in Orofino, Idaho. Pam McBride, project manager, will contact the grantwriter at the Nez Perce Tribe and public libraries in neighboring counties.

G. Kouame met with the African American Reach & Teach Health Ministry project staff on September 19, to review project status and progress. She also provided a Train the Trainer session to project staff.

B. OUTREACH PROGRAM

1. Outreach to Health Professionals
L. Milgrom traveled to McCleary, WA, on October 16, at the invitation of Jodi Palmer, Western Washington AHEC. She presented information about funding opportunities and options for library service to 12 members of the Western Washington Rural Health Care Collaborative, a group of administrators of very small rural hospitals, none of which has organized information services for staff.

G. Kouame provided a training session for health care interpreters for Public Health -- Seattle & King County, on October 17.

L. Milgrom and Neil Rambo attended the Regional Network Steering Committee meeting of the Northwest Center for Public Health Practice on October 27-28. Distance Learning Coordinators and public health trainers from all PNR states (and Wyoming) attended. Neil and Linda briefly described the NN/LM public health initiative and made valuable contacts for reaching the public health workforce in the region.

Dolores Judkins, Oregon Health & Science University, Portland, OR, received a mini-award to support an exhibit at the Oregon Public Health Association to be held in November.

2. Consumer Health Information Services

G. Kouame provided an informational session for the New Futures community group (a community-based organization working with low income families who may have children at risk) on August 18. New Futures provided a Spanish language interpreter for the session.

G. Kouame was asked to participate on the planning committee for a symposium on health literacy to be held in conjunction with the Tri-Chapter (MLA) Joint Chapters meeting in Sacramento in January 2004. The planning committee met at UCLA in August.

G. Kouame provided training sessions for public librarians and hospital auxiliary members in Colfax and Pullman, WA, on October 6 & 7.

3. Training to Support Electronic Access to Health Information
Eight applications for the PNR Outreach Project Award were received by the August 1 deadline. This is a record number of applications, and we were impressed by the diversity of the agencies and quality of proposed activities.

Applications were sent to internal and outside reviewers (an Oregon hospital librarian, a Washington consumer health librarian, and the Public Health Distance Learning Coordinator for Montana). Scores were tallied and follow-up questions were developed for the top four bidders. NNO also reviewed materials and satisfactory responses were received in late October. As requested, official notification will not be made until COAs are received from NLM, with likely start dates in January 2004. We did inform those not likely to be funded and provided comments of reviewers, hoping that this feedback will be useful in applying elsewhere for funding or in re-directing their outreach plans.

4. Exhibits and Presentations at Meetings
M. Blake exhibited at the Idaho Library Association annual meeting in Post Falls, ID, October 1-3.

M. Blake exhibited at the annual meeting of the American Association of Laboratory Animal Science (AALAS) in Seattle, WA. Also at that exhibit were L. Milgrom, G. Kouame, and Susan. Barnes.

The RML and regional colleagues exhibited at the following national and regional meetings.

National Exhibits (reports submitted online to the NLM Exhibit System):

National Association of Biology Teachers, Portland OR, October 9-11
American Assn. for Laboratory Animal Science, Seattle, WA, October 12-15
National Community Pharmacists Assn, Seattle, WA, October 19-21

Local/Regional Exhibits:

Idaho Library Assn, Post Falls, ID, October 1-3
Washington Joint Conference on Health, Yakima, WA, October 12-15
La Fiesta Celebration, Corvallis, OR, September 6 (done by Oregon Pacific AHEC)
Healthy Communities Planning Day, Yachats, OR, September 17 (done by Oregon Pacific AHEC)
Oregon Rural Health Conference, Newport, OR, October 4 (done by Oregon Pacific AHEC)

5. Technology Awareness and Integration
M. Blake, Michael Boer, Cathy Burroughs, and G. Kouame attended GIS training for NN/LM staff at the Polis Center/IUPUI in Indianapolis on September 4-5.

G. Kouame attended the PNC/MLA continuing education session on using Camtasia software to produce online tutorials in October.

6. Library Improvement
An RML training award was made to Laurel Egan, St. James Community Hospital, Butte, MT, to fund a training session at Salish Kootenai (Tribal) College in Pablo, MT.

Elizabeth Iaukea, Washington State Library, visited the RML to discuss training opportunities for public and academic librarians in Washington on August 21.

G. Kouame and L. Milgrom met with the Washington State Library Training Coordinator to discuss possibility of planning training events and to discuss the NN/LM Public Libraries Outreach initiative.

7. Connections
N. Rambo was invited to participate on the planning committee of a joint NLM and NN/LM symposium on outreach to community-based organizations, to be held in 2004. Wayne Peay and Maxine Rockoff are co-chairs of symposium planning.

C. ENHANCEMENTS

D. NN/LM WEB SERVICE
In cooperation with MLA, we implemented an archive of MP3 files from this year's MLA annual meeting. In August, 177 MP3s were distributed to about 38 different visitors. In September, 9 MP3s were distributed to about 6 visitors. There were no files distributed after September 22.

The initial meeting of the Web-STOC Advisory Committee was held on September 15.

NN/LM Web Service:
Visits per Month

Year
August
September
October
2003
105,733
120,650
131,414
2002
76,470
82,941
94,457

NN/LM Web Service:
/members/reports/Transmitted
Year
August
September
October
2003
2,936
4,287
3,400
2002
5,427
6,417
7,884

E. ADMINISTRATION, STAFF AND OTHER

M. Blake and C. Burroughs taught the outreach evaluation class in Richmond, VA, at Virginia Commonwealth University (VCU) at the invitation of Jean Shipman, Director of the Thompkins-McCaw Library at VCU, on September 25.

M. Blake and C. Burroughs also taught the outreach evaluation class in Shreveport, LA, at the South Central Chapter of MLA annual meeting, on October 7.

Quarterly reports for Subcontracts appended:

Central Washington REACH (WSU, Pullman)
X-plain Vietnamese Breast Cancer Tutorial (Harborview Med Center, Seattle)
Locating Resources for Children at Risks (Oregon Pacific AHEC, Corvallis)
Alaska Health Education Materials Project (AK Dept Health & Social Services, Juneau)
Computer Health Literacy for Seniors in Northern Idaho (Kootenai Med Center, Coeur d' Alene)
African American Reach and Teach Health Ministry (Seattle)
Empowering Parents of Children with Special Health Care Needs (Childrens Hospital Med Center, Seattle)
Online Access to Reviewed Health Education Materials (Public Health -- Seattle & King Co, Seattle)

G. Kouame was appointed to the Staff Development Advisory Committee for the University of Washington Libraries. She also assumed the role of Continuing Education Chair for WMLA.

G. Kouame attended the annual new NN/LM staff orientation at NLM on September 11-12.

N. Rambo participated in the MLA Board of Directors meeting in Chicago on September 4-6. He also appeared in the MLA video teleconference on health information literacy on September 10, representing the work of the MLA task force on health information literacy, which he chairs.

N. Rambo represented MLA at the Information Therapy Conference in Park City, UT, September 15-16.

N. Rambo participated in the Partners for Information Access for the Public Health Workforce steering committee meeting at NIH on October 29. The meeting was a day-long strategic planning session.