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DragonflyNewsletter of the NN/LM PNR
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Funding for electronic document delivery (EDD) service implementation or improvement:
Five awards of up to $2,000 each are available from the National Network of Libraries of Medicine Pacific Northwest Region (NN/LM PNR) for DOCLINE libraries in AK, ID, MT, OR, and WA. This funding is to support implementation of Internet and/or Web EDD service or improvement of existing EDD services. Purchase of computers or printers is outside the scope of this award. This funding can be used for:
A fall, 2002 survey of libraries in the Pacific Northwest showed that, among libraries that did not use EDD, the most common barriers included "Cannot afford scanner" and "Cannot afford software." This funding is intended to help libraries overcome that barrier. This is a pilot project, and if it proves successful, we hope to provide additional awards next year.
Applications from hospital libraries are especially welcome. In March, 2003 a review of DOCUSER records showed that EDD use in the Pacific Northwest (as shown by one indicator: availability of Ariel service) is on a par with the rest of the nation: 12% of this region's DOCLINE libraries use Ariel, as compared to 12% of DOCLINE libraries nationwide. However, hospital libraries in the Pacific Northwest represent a smaller percentage of Ariel users in the region (15%) than nationally. Across the U.S., hospital libraries comprise 27% of Ariel users.
NOTE: Ariel service is just one indicator of EDD availability in a library. It is not the only software available for EDD. Although this funding can be used to acquire the Ariel software, Ariel is not required. Other software approaches to EDD are also welcome.
We hope that this funding can also provide an opportunity for libraries to collaborate with their institutional Information Technology personnel. Applications for this funding should include a statement from that institution's manager in charge of information technology (IT), confirming that selection of equipment and software, and resolution of networking and firewall issues, will be made with the IT department's support.
Requests for funding are due November 3, 2003 and should be submitted using the Electronic Document Delivery for DOCLINE Libraries Award Application Web form. In addition to the statement of IT support, applicants will need to describe their plans for implementing or improving EDD service, specify what equipment and/or software they intend to acquire and use for EDD, provide a brief budget, and indicate what EDD methods, if any, are currently in use. Funded libraries will be asked to provide six months' statistics of EDD use for sending and/or receiving copies after implementation and complete a short questionnaire.
If we receive more requests than we can fund, priority will be given to
Information about equipment for EDD is available from "The Quick Guide to Electronic Delivery" which appeared in Latitudes, May/June 2002, volume 11, issue 3; from "Electronic Document Delivery: Technology Update" in Latitudes, March/April 2003, volume 12, issue 2; and from the Ariel Web site. Information about software for EDD is available from the Electronic Document Delivery section of the NN/LM Web site and from the "Electronic Interlibrary Loan" section of the South Central Regional Document Delivery Manual.
Contact Susan Barnes via email or phone her at 1-800-338-7657 (from within AK, ID, MT, OR, WA) if you have questions or would like to discuss your project ideas.
Dragonfly, Summer 2003- Volume 34 Number 3
by Susan Barnes, Resource Sharing Coordinator
NN/LM Pacific Northwest Region
The processing for the first SERHOLD to OCLC batch update was completed on Saturday, August 16th. Of the 166,100 eligible records, OCLC successfully updated 165,764 Local Data Records (LDRs) in WorldCat for 271 libraries. NLM is very pleased that more than 99% of the holdings loaded with our first SERHOLD to OCLC batch update!
Here's the summary breakdown for the 336 records that were not processed:
Your DOCLINE/SERHOLD coordinator will provide you with a list of holdings that need to be updated if holdings for your library were rejected for any of the above reasons. As you correct these records in SERHOLD, they will be provided to OCLC when the next SERHOLD data extract is performed (October).
Now that we know certain categories of holdings will be rejected, we will work on additional SERHOLD error reports that will assist you in cleaning up your holdings.
Additional information can be found in the following FAQs and sections of Help:
If you have not yet signed up for SERHOLD-to-OCLC Batch Update, now's the time! Here's what to do:
1. If your library has been deleting records from OCLC when titles have been removed from your library's collection, authorize NLM to send your holdings to OCLC by doing the following:
a. Within DOCUSER, click on the Codes Tab.
b. If there is no value in the OCLC Symbol 1 field, input your OCLC Symbol.
c. If you have values in OCLC Symbol 2 and/or OCLC Symbol 3, remove them. Holdings can only map to one OCLC Symbol.
d. Select "NLM is authorized to send a copy of my library's holdings to OCLC" from the Batch Update Authorization field.
The holdings will be provided to OCLC after the first weekend of January, April, July, and October.
(Unfortunately, libraries that are part of a larger institution with one OCLC code and with multiple holding library codes for each "branch" can not participate in this service. The batch transfer would delete holdings for all units that share that same OCLC code. For details, see http://www.nlm.nih.gov/services/doc_batch_update_serholdtooclc_multiple_oclcids.html)
2. If your library has not been deleting records from OCLC when titles have been removed from your library's collection, you should delete holdings in OCLC that you have already deleted in SERHOLD. The first time your library participates in the SERHOLD to OCLC batch update program, NLM recommends deleting records from OCLC for holdings which have been deleted from SERHOLD. It is possible that there were multiple holdings records in DOCLINE for the same title or that a holdings record was deleted and then later added back to SERHOLD. Therefore, if you delete holdings in OCLC after, instead of prior to, the SERHOLD to OCLC batch update extraction, it is important to compare the list of deletes to the current holdings in SERHOLD and only make the appropriate deletions from OCLC.
To obtain a list of all records deleted from SERHOLD since June 2000, please contact your Region's SERHOLD Coordinator who will work with NLM to generate the list. Here in the Pacific Northwest, that's Susan Barnes at sjbarnes@u.washington.edu or 1-800-338-7657 (from AK, ID, MT, OR, and WA).
For more information about the SERHOLD to OCLC Batch Update, see the FAQ at http://www.nlm.nih.gov/services/faqdocline.html#serholdbatchupdate
Dragonfly, Issue Year- Volume 34 Number 3
New Libraries in EFTS
Twelve libraries from the Pacific Northwest have joined the
DOCLINE Electronic Fund Transfer System (EFTS) during the past
few months, for a total of eighteen participants in this region!
More than 10% of DOCLINE libraries in the Pacific Northwest
states are now part of EFTS. We welcome our most recent EFTS
members:
Canada Joins EFTS
Our Canadian colleagues are now invited to participate in EFTS.
McMaster University was the first DOCLINE library from Canada to
enter the system. Canadian libraries interested in joining EFTS
should send an email to efts@uchc.edu or call (860) 679-4500. Be
sure to also notify your CISTI DOCLINE coordinator at
docline.cisti@nrc-cnrc.gc.ca or 1-800-668-1222. At present, all
transactions are conducted in US dollars.
New EFTS Advisory Committee
The EFTS Advisory Committee held its organizational meeting last
month. This committee has representatives from all regions of the
National Network of Libraries of Medicine. Representing the
Pacific Northwest region are Vicki Croft from Washington State
University Health Sciences Library, Kathy Martin from Willamette
Falls Hospital Library, and Susan Barnes from the NN/LM PNR
office. The EFTS Advisory Committee will provide feedback on how
EFTS is functioning and will recommend future improvements and
enhancements. The committee is a forum for exchanging information
across the differing regions with their differing needs.
Visit the EFTS Web site for information on how to join.
Dragonfly, Issue Year- Volume 34 Number 3
(posted on PNRNews on August 21,2003)
by Gail Kouame, Consumer Health Coordinator
NN/LM Pacific Northwest Region
This is the fourth in a series of articles highlighting five projects in the Pacific Northwest Region emphasizing "Access to Electronic Health Information." The projects received funding from the National Library of Medicine (NLM) with a maximum award of $40,000. For further information about funding opportunities, visit our web site at: http://nnlm.gov/pnr/funding/.
Online Access to Reviewed Health Education Materials
The lead agency for this project is the Health Education Materials Program of the Public Health-Seattle & King County office in Seattle, Washington. The purpose of the project is to collaborate with the Washington State Department of Health's Office of Health Promotion to provide electronic access to reviewed health education materials. The direct audiences for the project are health and human services providers, or additionally anyone wishing to get printed health promotion information to their clients or the general public. This project is intended to improve the delivery of health information to the public. The agencies that will most benefit from the Online Reviewed Health Education Materials are under-funded agencies that do not have resources to develop their own health education materials.
In order to meet their goal of providing electronic access to reviewed health education materials, the project participants will:
To learn more about the project participants, please visit their web sites:
Other articles in this series:
Dragonfly, 2003- Volume 34 Number 3
(posted on PNRNews on August 7, 2003)
by Susan Barnes, Resource Sharing Coordinator
NN/LM Pacific Northwest Region
Last month, the National Library of Medicine made access to free full-text on the Web more convenient for PubMed users, LinkOut libraries, and DOCLINE sites.
1. PubMed now features an icon in the Summary results display
that indicates references to articles that are available free
online: 
. This icon joins those that identify
references to journals in PubMed Central, references with
abstracts but not available free online, and references without
abstracts or free online availability.
These are the icons that PubMed uses in its Summary
display:
No Abstract
The citation has neither an abstract nor a link to free full
text. Clicking on the icon displays the Abstract format (albeit
without an abstract) which may display a link to another source
for the full text of the article.
Abstract
The citation has an abstract, but not a link to free full text.
Clicking on the icon displays the Abstract format which may
display a link to another source for the full text of the
article.
Free Full Text
Full text for this article is available free. Clicking on the
icon displays the Abstract format with an icon that will link you
to the full text at no charge from the publisher's source. There
may or may not be an abstract in PubMed (if not, the citation
will display "No abstract available").
Free in PubMed Central
Full text for this article is available free from the PubMed
Central (PMC) site. Clicking on the icon displays the Abstract
format with the PubMed Central icon. Click on this icon to go to
the full text in PMC.
In a related development, you can now restrict your PubMed searches to citations with free online full text using the new subset: free full text [sb]. For details, see "Technical Notes: Free Full Text Subset Available for PubMed Searching" [c]. (NLM Tech Bull 2003 May-Jun:(332):e1)
2. LinkOut libraries now have a quick way to learn which LinkOut journals supply free full text online: consult the "Free LinkOut Journals by Provider" list [http://www.ncbi.nlm.nih.gov/entrez/journals/free_prov/free_full_prov.html]. Then, by using the LinkOut Holdings Submission Utility to enter your library's holdings for these titles, your library's LinkOut icon will provide an additional pathway to lead your users to the electronic full text of references that they find in PubMed.
NOTE: This new "Free LinkOut Journals by Provider" list includes the free online full text that is available from HighWire Press. You can use this list instead of going to the HighWire Press site, as described in the now-obsolete previous section of this series, "Free Full-Text Journals on the Web, Part IV: Using LinkOut with Highwire Press" [http://nnlm.gov/pnr/news/200304/pmcpart4.html].
3. Over the past few years, DOCLINE libraries have received numerous requests from their users for copies of articles that were available online for free. These copies have been requested from other libraries via DOCLINE. These requests-for content that users could have read immediately on their computer screens-have had unfortunate costs in delayed information access and superfluous personnel effort. However, until last month, these unnecessary requests were almost inevitable because it was so difficult to identify the PubMed citations to free full text. DOCLINE libraries should now receive far fewer of these unnecessary requests as their users are presented with clearer routes to the content they want, thanks to the new Free Full Text icon in the PubMed Summary display and the easy way for LinkOut libraries to find free LinkOut journals. If any references to free full text slip through-if a library receives a request from a user for a copy of one of these free articles-the library will be alerted by the Free Full Text icon when it uses PubMed to create a DOCLINE request. In addition, the DOCLINE system will provide an automatic notification whenever a library submits a request for an article that is available free at PubMed Central by providing a link to the article's text:
Other articles in this series:
Dragonfly, Issue Year- Volume 34 Number 3
(posted on PNRNews on August 1, 2003)
by Brendan L. Ashby, MPH, CHES, Program Director
Area Health Education Center (AHEC) of Southwest Oregon
This project was to provide high school youth and educators with a regional health career and medical issues information repository using the Internet and online resources.
Engaging youth in health careers discovery is critical for the future of health care. Fortunately, on-site opportunities exist where youth can meet health care professionals and learn about prospects in health care. However, for several youth in our region, access barriers presented themselves in the form of cost, transportation, and time restrictions. An average of 22.3% of children in our region live below the poverty level as compared to 16.3% for the rest of the state. Three counties in our region (Coos, Curry, and Josephine) have child poverty levels exceeding 22.3% (US Census Bureau 2000). Initial research from a 2001 Oregon Progress Board study, demonstrated that 63% of homes in Oregon had Internet access. A need assessment with our regional partners resulted in the concept of utilizing the Internet and our online presence as an appropriate method to connect with youth that were not being served by traditional approaches. Specifically, Cyber Health Camp sought to assist students from disadvantaged backgrounds with opportunities to develop skills and access information necessary to become health professionals. Cyber Health Camp seeks to do this by responding to the identified need for the development of comprehensive, culturally appropriate Internet educational resources for students and educators.
Through the culmination of multiple collaborative relationships including partners from high schools, universities, hospitals, and other community based organizations, the AHEC sought to accomplish training, marketing, development of online resources, and evaluation.
The AHEC conducted twenty-two outreach sessions for 364
participants in five counties. Half of the sessions involved had
more than fifty percent minority student populations. The
majority of the training took place at high schools and at Oregon
Health & Science University. Marketing the online site was
critical and the AHEC made every effort to highlight this program
throughout southwest Oregon. Through marketing, the AHEC was able
to display this project to over 522 individuals. All contacts
were very curious and most expressed enthusiasm about the
project.
The actual web site development created the greatest challenge
since there exists an unlimited number of quality resources to
filter for appropriate content and relevance to the AHEC Cyber
Health Camp. In addition, identifying superior and reliable web
designers was a constant effort.
Evaluation consisted of administering pre- and post-surveys to students and soliciting student feedback on all aspects of the web site development. Student volunteers worked with AHEC staff to identify resources and share opinions on the program. After accessing the AHEC informational session on Health Information on the Internet, more than 30% of the outreach students were able to identify appropriate online health information resources. More than one-third of the students rated the Internet as an essential resource when searching for health information. More than one-third of the students were able to identify appropriate evidence-based literature web sites. At least one third of the students were able to identify the National Library of Medicine's MEDLINEplus and PubMed as appropriate health information web sites.
The AHEC is currently planning on program expansion as the budget allows and is working with our board and community partners to deepen and strengthen the program for continued access by student populations. Through the collection of qualitative and quantitative results, the AHEC has surmised that the overall perception of the Cyber Health Camp and the National Library of Medicine (NLM) is very positive.
NLM provided the AHEC with a wonderful learning opportunity to explore the means to increase the utilization of online health related resources for diverse student populations in rural areas. To access the Cyber Health Camp go to: http://www.healthyoregon.com/cybercamp.html and http://12.231.173.93/CareerCamp/. For further information, contract Brendan L. Ashby, MPH, CHES, Program Director bashby@healthyoregon.com.
Other articles in the "Network Members Conclude Outreach Projects" series:
Dragonfly,Summer 2003 - Volume 34 Number 3
(posted on PNRNews on July 22, 2003)
by Beth Hill, AHIP, Information Specialist
Kootenai Medical Center Library, Coeur d'Alene, ID
In the last issue of Dragonfly, the Focus on Funding series presented information about a newly funded NLM Electronic Access to Health Information project in the Pacific Northwest region entitled "Computer Health Literacy for Seniors in Northern Idaho." Kootenai Medical Center Library in Coeur d'Alene, Idaho is the sponsoring agency, and work began on the project in the first week of March.
The purpose of this project is to improve access to electronic health information resources for seniors living in northern Idaho. The project's goals will be reached by implementing three project phases. The first phase, which is being conducted now, is determining the health literacy levels of a sample of northern Idaho's senior population. This is being done through the completion of two reading comprehension tests by senior volunteers. The outcomes of this research will be used to redesign a select group of patient discharge instructions to make them more usable for seniors. The second phase will involve holding focus groups of volunteer seniors, who will review medical and senior-focused websites, as well as the Kootenai Medical Center website, making suggestions as to how the websites could be changed to be more senior-friendly. A new senior focused website, linked from the KMC webpage, will be designed with the ideas presented. The third phase of the project will begin with the installation of one computer with Internet access at each of the three local senior centers. Basic computer training will be offered free of charge to interested seniors, while focusing on how to find good health information.
At the Medical Library Association (MLA) Annual Meeting in
San Diego last month, as the grant project's principal
investigator, I was able to promote the project by presenting a
traditional poster session. I attended the conference by being
awarded one of the EBSCO / MLA Annual Meeting Grants. To view the
poster, as well as ones from other groups in the Pacific
Northwest region, go to the poster gallery on MLANet:
http://www.mlanet.org/am/am2003/e_present/poster_gallery_1.html
Dragonfly, Summer 2003- Volume 34 Number 3
(posted on PNRNews on July 14, 2003)
by Michele Spatz, M.S., Director
Planetree Health Resource Center
Michele Spatz, Director of the Planetree Health Resource Center in The Dalles, Oregon, is the Medical Library Association's (MLA) representative to the URAC Health Web Site Review Committee. Michele, who also serves as Chair of MLA's CAPHIS Web Site committee, was appointed last July.
Founded in 1990, URAC is a non-profit organization dedicated to the accreditation of health and managed care organizations. Currently, it offers over 16 accreditation programs, crossing a broad range of health care services. In 2001, URAC launched its health web site accreditation program.
URAC's accreditation process, which holds sites to 53 rigorous standards of consumer protection, often serves as the framework around which healthcare Web Sites and service providers structure their internal operations to ensure quality outcomes for consumers. URAC's Health Web Site accreditation provides a third-party verification mechanism for compliance, ensuring a site will maintain its quality services and consumer privacy and protection infrastructure over time.
In addition to several managed health plan Web Sites, some well-known URAC accredited sites include MedlinePlus, WebMD, and KidsHealth.
I am the first librarian to serve on the committee and to join leaders from across the health care industry, such as WebMD, Kaiser Permanente, the Health Insurance Association of America and the European Commission Information Society Directorate General. The group meets monthly via conference call to review and discuss accreditation applications. In the year since I have been on the committee, approximately 25 web sites were accredited.
The URAC Health Web Site committee met in Santa Fe, New Mexico in February 2003 to critique and redraft the current accreditation standards. I co-chaired a session with Lois Ambash, of the Internet Healthcare Coalition, on strengthening URAC's outreach to educate end-users about the importance of a health web site's quality criteria and attention to privacy issues.
Currently, URAC is partnering with Consumers' Union Consumer Webwatch and, through a grant from the Robert Wood Johnson Foundation and additional support from the Office of Disease Prevention and Health Promotion, DHHS, is hosting two search engine summits. The bi-coastal summits are designed to explore how users approach and perform Internet searches for health information and how users might be educated to look for quality e-health information. I recently attended the San Francisco summit, which pulled together industry stakeholders. The summit attendees explored the possibility of enhancing search engine mechanics to direct users to quality health web sites and discussed ways of influencing user behavior to improve the quality of their health information retrieval. During the meeting, the role of health sciences librarians as critical to improved health information retrieval for consumers was expressed by many stakeholders. I am confident the agenda developed from the summits will include an important role for health sciences librarians.
Dragonfly, Summer 2003- Volume 34 Number 3
(posted on PNRNews on July 8, 2003)
Starting with this issue, Summer 2003, full text of Dragonfly articles will no longer be published in PNRNews and HLIB-NW. Only a brief announcement of the publication of each piece will be made on the email distribution lists with a link to the full text at the NN/LM PNR Web site. With more of Dragonfly's articles being enhanced by graphics and formatted for the Web it is preferable that the full article be read on the Web.
In December 1996 a decision was made to begin publishing the NN/LM PNR newsletter, then called Supplement, in electronic format only. This was a radical departure but one that proved an effective way for the RML to communicate with its constituency in a more timely manner than publishing paper news once a quarter.
Our latest change is far less radical. We hope that notifying
our readership of new articles by email and then having them go
to the Web site to read the graphics-enhanced full text will be
an improvement. There are other features on the
Dragonfly home page that link readers to a regional
calendar of events, to the
NLM
Technical Bulletin and to archives of Dragonfly and
Supplement. Additional features are being considered
for the future. If you, our readers, have any suggestions for the
newsletter please send them to Maryanne Blake, Editor at blakema@u.washington.edu.
Dragonfly, Summer 2003- Volume 34 Number 3
(posted on PNRNews on July 3, 2003)
by Linda Milgrom, Outreach Coordinator
NN/LM PNR
Still more ways to "ease" into outreach: Express Awards! Having trouble narrowing your plan or deciding which organizations will be your most natural partners? The new Express Planning Award may help. These awards provide up to $2,000 to meet with potential partners, conduct a community assessment, or to test ideas for collaboration prior to applying for full-scale grant or subcontract funding. Modeled on the RML's mini-awards for exhibiting and training, the new Express Planning awards use a simple, fill-in-the-blanks application template. RML staff will review your applications as quickly as possible, generally within two weeks. You may apply at any time; awards will be available until the funds are exhausted. When RML staff interviewed members who had completed outreach projects, several of you mentioned that overcoming inertia and taking the first steps were obstacles to engaging in outreach activities. We hope the Express Planning Awards will encourage you to seize the moment when outreach opportunities arise.
Many network members have been involved in formal or informal outreach activities over the years. Have you ever wondered what lasting impact your efforts have had? Are the people you trained still using the skills or services you provided? Has staff turnover been a problem? Would you like to return for a refresher class and to determine current needs of outreach participants? The new Express Reassessment/Impact Award can help support these efforts. Further information and links to the applications for both express awards are on the RML funding site at http://nnlm.gov/pnr/funding/miniexpress.html.
The Express Awards complement the RML mini-awards and larger Outreach Funding Award (see current RFP at http://nnlm.gov/pnr/funding/2003RFP.html), creating a continuum of funding possibilities.
Consider this hypothetical scenario:
Nettie the Librarian knows the public health clinic in town has
no information services for staff or clients. Nettie approaches
the medical director and is invited to give a demonstration of
PubMed and MEDLINEplus. An RML mini-award for training provides
$500 which she chooses to use for supplies and equipment rental.
The session is a hit, and Nettie and clinic manager decide to
survey the staff about their internet skills, interest in further
training, and level of connectivity. An RML express planning
award provides $2,000. With these results in hand, Nettie submits
a strong proposal for a $25,000 outreach project award. Her
supervisor is thrilled, leading to many other collaborative
activities between the institutions. Additional community
agencies offer to join in a larger scale project to share
resources. Nettie is Principal Investigator of a subsequent NLM
Internet Access to Digital Libraries grant with 10 participating
sites, funded for $117,000. Residents of Nettie's town have
access to high quality health information and use it to make
informed decisions. The partnership flourishes.
In these times of tight budgets, it's all too easy to look inward. It is not necessary to follow Nettie's trail. You may apply for any of our awards without having previous funding. If you would like to discuss any outreach idea, please contact Linda Milgrom (lmilgrom@u.washington.edu) or any other RML staff person.
Dragonfly, Summer 2003 - Volume 34 Number 3
(posted on PNRNews on July 3, 2003)
Produced by the NN/LM PNR
Maryanne Blake, Editor
Michael Boer, Publication Manager
This publication is funded in whole with Federal funds from the National Library of Medicine, National Institutes of Health, under Contract No. N01-LM-1-3516.
NLM | MedlinePlus | PubMed | NLM Gateway | TOXNET | LOCATORplus
NN/LM | UW HSL | NN/LM PNR | Contact us: nnlm@u.washington.edu | Revised: September 19, 2003