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Hello from Emily Glenn: New Community Health Outreach Coordinator

Hello to all in the Pacific Northwest Region! My name is Emily Glenn and I am the new Community Health Outreach Coordinator for the NN/LM Pacific Northwest Region. In this position, I will promote awareness and use of NLM resources, particularly for unaffiliated health professionals and the public health workforce serving minority, rural, and underserved communities in our region. I will also be sharing news about factors impacting community healthcare, such as health disparities, the electronic health record, and Accountable Care Organizations. If see me at meetings, exhibits and other events, come by and introduce yourself!

Throughout my career, I have enjoyed supporting researchers, physicians, and students, particularly in the area of collaboration technologies, open access, and publication. For many years, I was a solo librarian at Seattle BioMed, where I was surrounded by research in tropical and neglected infectious diseases and got to learn a ton about sponsored research. During the past year, I led library development in a public medical college and teaching hospital in Addis Ababa, Ethiopia, where I worked with many local and international partners. Before becoming a librarian, I was a technical services archivist and photographer of herbarium specimens.

I am thoroughly delighted to be a part of the RML and look forward to getting to know you (and getting back in touch with many of you). Please contact me with questions, or just to introduce yourself. Here are several ways to reach me:

Phone: 206-616-7283
Skype: Emily.glenn877

Funding Available for MLA Fall Webcast Series

The NN/LM PNR will sponsor sites to host one or more webinars in the Medical Library Association Fall Webinar Series. Group viewings as well as individual viewings are available. For group viewings, NN/LM PNR will pay registration fees for selected sites that agree to host and promote the webcast for colleagues in their area. Individual registration is also available if a group viewing is not possible.For more information, see:

Hello from Carolyn Martin: New Consumer Health Outreach Coordinator

martin2Hello everyone! My name is Carolyn Martin and I’m the new Consumer Health Outreach Coordinator for the Pacific Northwest Region. Way back in my early childhood years I lived in Glenwood Springs, CO and have longed to come back to the western states. I have been enjoying exploring the city, figuring out the public transportation system and learning about the University of Washington as well as my new job.

I’ve been a hospital librarian for over twenty years at two of the major hospitals in Indianapolis where I covered all aspects of librarianship: cataloging, purchasing, reference, instruction, interlibrary loan, etc. I worked with physicians, nurses and other clinicians along with other non-clinical staff and patients in their quest for health information.

Working with patients and their families continually reminded me how important health information is on all levels for all people and how often many of us are unaware of the various barriers that prevent people from access. I look forward to collaborating with you in providing access for your communities. I have a lot to learn so please be patient as I find my way and I welcome any suggestions.

I am excited to be here and I hope to meet many of you in person. Please feel free to contact me:

Phone: 206.221.3449
Skype: carolyn.martin334

PNR Rendezvous for September 17 – Root Cause Analysis

Root Cause Analysis (RCA): an opportunity for hospital librarians to provide value added service, presented by Kathy Fatkin of the Eastern Idaho Regional Medical Center Health Sciences Library.

September 17, 2014 at 1 PM Pacific (noon Alaska 2 PM Mountain)

Root cause analysis is a method for evaluating the big picture as well as the details of a serious error or a near miss to provide hospitals with an understanding of how and why an error occurred and how it might be avoided in the future.  The main objective of the RCA is to take action to address the underlying causes of the error.  One component of the RCA is a literature review.  The medical librarian can provide a literature search and gather the appropriate articles to provide information necessary to identify causes of errors and the corrective actions that reduce the likelihood of the error happening again.  By using a standardized format to evaluate the literature collected the librarian can provide the RCA team with a summary of the literature that includes a statement to answer the clinical questions that the incident generated which saves the team time and allows them to focus attention on the local factors that contributed to the error. Involving the librarian early in the process before the team meets ensures the information they need is available when they determine an action plan to address the problems they identify. Read more »

Reflections From An Outreach Coordinator: Gail’s Grand Adventures

GailWaterI think I’m still in a bit of shock that I’ve left the NN/LM PNR after 11.5 years that I can only describe as amazing!  I have moved on to become the Assistant Director for HEALWA –  HEALWA is another contract supported program here at the University of Washington Health Sciences Library that provides access for eligible health professionals in Washington State to a suite of evidence-based information resources.   I was asked to write up a little something reflecting on my years as an Outreach Coordinator and perhaps insert a few lessons learned along the way.  So, here we go… Read more »

Potent Presentation Information

This is a guest post written by Nikki Dettmar, Evaluation Librarian, Outreach Evaluation Resource Center

Logo with focus on message, design, and delivery

The American Evaluation Association ( sponsors a Potent Presentations Initiative (p2i) that has a stated purpose of helping evaluators improve their presentation skills, both within a conference setting and as part of individual practice. P2i challenges evaluators to hone in on three concepts: Their message, their design, and their delivery.

There are a wealth of handouts available as PDF files,Word documents and Powerpoint presentations available from the p2i tools website ( that sometimes include AEA conference specifications in addition to many great messaging, designing and delivery principles. For an example of each principle be sure to check out the Presentation Preparation Checklist (from 3 months ahead of time to afterwards to include modifications while the information is freshly in mind), How to Design a Research Poster (great infographic visualization and instructions on how to make your data ‘pop’), and the Delivery Glue Handout (did you know as a general rule it takes 16 times the length of your talk to make presentation slides and a script?).