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Archive for the ‘Member Services’ Category

Assessment of Network Member Libraries

Tuesday, March 25th, 2008

In Spring 2007, in order to better understand the assets, strengths and needs of our member organizations, the RML conducted a network member assessment via a web-based questionnaire. SurveyMonkey was used to collect responses. Two hundred and four (204) library members were eligible to participate and 142 questionnaires were returned, making for a 70% response rate. Library respondents included health sciences, academic (non-health sciences), public, government, corporate and other libraries.

The NN/LM PNR would like to thank all the network member libraries that participated in the assessment and contributed to the information that was collected. Over the next years of our contract your responses will help the RML shape and improve NN/LM PNR services. Also, responses will provide baseline data for evaluating the effectiveness of our program during our current 5-year contract with the National Library of Medicine.

A full analysis and report will be made available soon. Evaluation consultant, Dr. Cynthia Olney, of the Outreach Evaluation and Resource Center, is finalizing it.

In the meantime, here are some interesting highlights from sections of the report: (more…)

EFTS: Won’t you join us?

Wednesday, February 13th, 2008

EFTS, the Electronic Fund Transfer System used to debit and credit member accounts for the cost of interlibrary loans, was started in 1996 and currently has over 1200 participants.  There are now EFTS libraries in each of the 50 states, Canada, and Mexico.  In developing the service over the past 12 years, EFTS staff has had the opportunity to listen to many librarians who have raised questions, issue and concerns regarding EFTS.  Here are some of the more frequent questions and answers: (more…)

NN/LM PNR Welcomes 5 New Members

Tuesday, January 15th, 2008

The Pacific Northwest Region is excited to welcome five new members to the National Network of Libraries of Medicine. Read on for more details. (more…)

Introduction: Alison Aldrich, Technology Outreach Coordinator

Tuesday, January 8th, 2008
Alison Aldrich Hello readers! I am the new Technology Outreach Coordinator for the Pacific Northwest Region. My name is Alison Aldrich. I am an Ohio native and am brand new to the Pacific Northwest, having arrived on the second rainiest day in Seattle history. Since then, I have seen the sun (a few times) and enjoyed exploring this amazing city. Before coming to Seattle, I worked as an academic health sciences librarian at Wright State University in Dayton, Ohio. I completed my Master of Science in Information degree at the University of Michigan and a Master of Public Health degree at Wright State.What does a Technology Outreach Coordinator do, exactly? My job is to stay on top of emerging technologies (e.g. blogs, wikis, media-casting, RSS, and whatever is to come) and to assist you with putting those technologies to use in your libraries. I know that many of you are already doing innovative things with technology and I look forward to sharing your stories. You will see posts from me here on the Dragonfly with some frequency.

I am excited to be here and eager to learn more about you and your libraries. Please help me settle into my new position by contacting me with questions, or just to introduce yourself. Here are several ways to reach me:

Phone: 206-221-3489
E-mail: aldrich3@u.washington.edu
Skype or Yahoo!: alison.aldrich
Google Talk or AIM: aldricham

New in the Lending Library

Wednesday, December 26th, 2007

New professional development opportunities for NN/LM PNR Network members. To borrow, please send email to: nnlm@u.washington.edu. To view the entire collection, please see the NN/LM PNR Lending Library web page.

Medical Librarians 2.0 book cover Medical Librarians 2.0: Use of Web 2.0 Technologies in References Services.
Edited by M. Sandra Wood. Haworth Press, 2007.
Teaching Web Search Skills book cover Teaching Web Search Skills: Techniques and Strategies of Top Trainers.
Greg R. Notess, Information Today, 2007.

Revised NNLM Training Resources

Tuesday, October 9th, 2007

The NN/LM offers many resources you can use when showing healthcare professionals or the public how to access good health information. Recently some of the brochures have been revised. Below is information on how to access three updated resources. By the way, a new feature: you can customize many of the trifold brochures by adding your organization’s information in the space provided on the back! Be sure and go to http://nnlm.gov/training/pamphlets.html to see all of the pamphlets and brochures available. (more…)