Good for you for creating such useful, user-friendly Web portals to important services. Those will be a real lifeline as more and more Oregonians find themselves in financial distress–some of whom may never have had to seek outside assistance before and who might therefore be experiencing shame, mortification and depression. You are providing a real service to people in need who out of embarrassment or ignorance may not know how to access services. You are enabling them to engage in preventive health measures and problem solving in a cost-effective, efficient, compassionate, sensitive manner. Kudos to you and to those who provided you with your funding. Thank you for the edifying, quite moving write-up of the service you are providing for all of us Oregonians and for other states considering initiating such programs.