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Recorded Webinars

The National Network of Libraries of Medicine, New England Region offers webinars on hot topics in health sciences librarianship and the latest updates to National Library of Medicine resources. Our Communities of Interest offer webinars on Health Literacy, Healthy Communities, Health IT, the Healthcare Workforce and eScience. Upcoming webinars are announced on our blog. Register for upcoming webinar on our Training Calendar. Below are recordings of our webinars.

Hospital Library Chat: Learn Evernote

Date: March 27, 2014
Guest Speaker: Molly Higgins, UMass Medical School, Lamar Soutter Library

Technology only works if you can make it work for you! Come learn about how to maximize your mobile technology with Evernote, a cross-platform suite of apps that lets you type, write, draw, and clip everything you need to remember in one place. Join us and learn about how to use the tool/app called Evernote, presented by Molly Higgins, Library Fellow, Lamar Soutter Library. .

Public Health and Disaster Management Resources from the National Library of Medicine

Date: March 24, 2014
Hosted by the Health Care Workforce Community of Interest

This webinar, hosted by the National Network of Libraries of Medicine, New England Region’s Healthcare Workforce Community of Interest, will be an overview of some lesser-known but equally valuable information resources maintained by the National Library of Medicine. Hathy Simpson, Public Health Information Specialist, will discuss public health resources including the public health portal,, and Healthy People 2020 Structured Evidence Queries (pre-formulated searches of PubMed). Meredith Solomon, Education and Outreach Coordinator, will present on the tools and resource available from the Disaster Information Management Research Center. These include web-based programs and portable apps designed for first responders and other medical personnel responding to biohazard emergencies.

Adding Value to EHRs: Librarians and Infobuttons

Date: March 19, 2014
Hosted by the HealthIT COI and University of Connecticut Health Sciences Center

Guest speakers include:

  • Guilherme Del Fiol, MD, PhD, University of Utah, School of Medicine will present results of a systematic review on clinical questions raised by clinicians and tools that help answer these questions by integrating EHR systems with online knowledge resources. He will also discuss how these tools are being disseminated via the “HL7 Context-Aware Knowledge Retrieval Standard” (a.k.a, Infobutton Standard) and the EHR Meaningful Use certification program.
  • Taneya Koonce, MSLS, MPH, Eskind Biomedical Library will share the Eskind Biomedical Library’s successful approaches for integrating highly relevant evidence into the institution’s electronic medical record, outpatient ordering systems, and online patient portal.
  • Lauren Yaeger, MA, MLIS, St. Louis Children’s Hospital Medical Library will talk about clinical librarianship/rounding with the patient care team, Evidence Based Medicine Quality Initiative Project with the residents, and integrating clinical decision support at the point of care.

Know Your Chances: Understanding Health Statistics Book Discussion

Date: March 4, 2014
Hosted by the Health Literacy Community of Interest

Book discussion with the authors, Steven Woloshin and Lisa Schwartz.

Creative Health Literacy Projects

Date: Feburary 11, 2014
Hosted by the Health Literacy Community of Interest

Learn about three creative health literacy projects. Presenters include:

  • Margo Coletti (Director of Knowledge Services at Beth Israel Deaconess Medical Center), Consenting Adults Project
  • Nancy Goodwin (Tremaine Library, Middlesex Hospital), Rewriting the Hospital’s Admission Booklet
  • Paula Raimondo (Head of Research, Education and Outreach Services for the University of Maryland Health Sciences and Human Services Library), Communicating with Patients Workshop

CDC Clear Communication Train-the-Trainer

Date: January 28, 2014
Hosted by the Health Literacy Community of Interest
Guest Speakers: Anne Conner, Littleton Regional Hospital

Anne Conner, the NER’s Health Literacy COI Leader, created a presentation on the CDC Clear Communication Index to share with departments at her hospital. The CDC Clear Communication Index (Index) is a new research-based tool to plan and assess public communication materials. Cynthia Baur, the CDC’s Senior Advisor for Health Literacy, presented an introduction to the Index at our Community of Interest’s September webinar. You can watch the recording of the September webinar on our Health Literacy Community of Interest website. The Index may be new to staff at your organization and presents a great opportunity to be the first to spread word about this helpful resource and use it to create and assess communication materials such as patient education resources. Anne will demo her presentation for you and share her experience working with diabetes education and the infusion department. You can borrow the presentation she created to use at your own hospital/organization.

Conducting a Health Information Reference Interview

Date: January 16, 2014
Host: Connecticut State Library
Guest Speakers: Margot Malachowski, Outreach Librarian, Baystate Health

Learn the basics of conducting a health information reference interview: identifying the condition that the patron wants to learn about, narrowing to the most relevant information, giving information from more than one source, and clarifying that you retrieved the correct information. Margot Malachowski, Outreach Librarian for Baystate Health, will give you tips on quick-and-dirty searching for impatient patrons. You will learn guidelines for maintaining confidentiality and objectivity at the reference desk. You will learn best uses of MedlinePlus, subscription databases, the Massachusetts Health Connector, “Find a Doctor” websites, and mobile apps in reference work. We will point you toward resources to help you chose print materials for your library.

National Library of Medicine Consumer Health Information

Date: January 9, 2014
Host: Connecticut State Library
Guest Speakers: Michelle Eberle, NN/LM NER Consumer Health Information Coordinator

Come for a guided tour of MedlinePlus, the National Library of Medicine’s health information site for patients and families. MedlinePlus includes 900+ health topics in English and Spanish, a medical dictionary and encyclopedia, drug and supplement information, surgery videos, the latest health news, directories and much more. You will also learn about specialized NLM health information websites and databases for senior health, medicines, dietary supplements, genetics, and environmental health and toxicology. In addition to an overview of NLM consumer health information resources, the presenter will highlight the latest trends in consumer health and health information literacy.

Affordable Care Act: Resources for Librarians

Date: November 1, 2013
Healthy Communities, Community of Interest (COI)
Guest Speakers: Michelle Eberle, Margot Malachowski with Ray Hurd, Regional Administrator for the Centers for Medicare and Medicaid, Region 1 and 2

This session will provide an overview of the Affordable Care Act, the health insurance marketplace, and where to find training and official resources from the Centers for Medicare and Medicaid. We will cover the basics of your state’s health insurance marketplace and where you can refer your patrons for more help. In addition, participants will learn about, the National Library of Medicine’s consumer health database.

Hospital Library Chat: The Art of Negotiation

Date: September 25, 2013
Hospital Library Chat
Guest Speaker: Barbara Epstein, MSLS, Director, HSLS, University of Pittsburgh

Barbara Epstein, MSLS, Director, HSLS, University of Pittsburgh will begin with an overview of negotiating strategies: identifying goals; analyzing stakeholders, allies, opponents and competitors; identifying alternatives and mutual benefits; and achieving the best possible outcomes. The second part of the session will focus on vendor negotiations and other applied examples of the strategies discussed.

CDC's Health Literacy Agenda

Date: September 11, 2013
Hosted by the Health Literacy COI
Guest Speaker: Cynthia Baur, Senior Advisor, Health Literacy, Office of the Associate Director for Communication, Centers for Disease Control

In this webinar, participants will learn how CDC promotes and implements the National Action Plan to Improve Health Literacy. CDC has developed a number of tools, including its own version of the Action Plan, internal metrics, a Council to oversee clear communication activities and progress, and an Index to plan and assess public health communication products. Dr. Cynthia Baur, chair of CDC’s Health Literacy Council and plain language lead, will explain CDC’s strategy and progress and suggest how public health and libraries can mutually support health literacy improvement. By the end of this workshop, participants will be able to: describe CDC’s health literacy goals and objectives; identify tools CDC uses to promote health literacy; and explain opportunities for public health-library collaboration in health literacy improvement.

Referring Patrons to Reliable Immigration Services and Information

Date: July 10, 2013
Hosted by the Healthy Communities and Health Literacy COIs
Guest Speaker: William Albers, United States Citizenship and Immigration Services (USCIS)

US Citizenship and Immigration Services (USCIS) is the US Government branch of the Department of Homeland Security responsible for providing immigration services and benefits. A USCIS community relations officer will offer suggestions about how to refer library patrons who may need immigration information or services to qualified immigration service providers.

Conducting Outreach with Immigrants in Your Area

Date: April 10, 2013
Hosted by the Healthy Communities and Health Literacy COIs
Guest Speaker: Lorena Sprager, Clear Language Group

We will discuss ways to establish a relationship with immigrant communities as well as ways to partner with them to conduct outreach. We will also address how fear related to the current climate towards immigrants affects outreach and share a new, free resource that supports people who conduct outreach with immigrants. Then we will learn about a specific outreach project and how it impacted the immigrant community it was intending to reach.

Top 10 Things Every Health Communicator Needs to Know About People

Date: March 6, 2013
Hosted by the Healthy Communities and Health Literacy COIs
Guest Speaker: Susan Weinschenk, PhD, Weinschenk Institute, LLS

It seems reasonable to think that if you communicate clearly then people will understand and take appropriate action. But that’s not how the human brain works. People filter information according to unconscious beliefs and expectations. From her book, 100 Things Every Designer Needs To Know About People, Dr. Susan Weinschenk has picked her top 10 “things” about people that you need to know in order to design clear, intuitive and engaging communications that match the way people think, work, and relate.

Once upon a time, there was an evaluation report that people actually read.

Date: February 14, 2013
Hosted by the Healthy Communities and Health Literacy COIs
Guest Speaker: Cindy Olney, NN/LM Outreach Evaluation Resource Center

Sound like a fairy tale? Exactly! A report format that follows a typical story-telling structure can help you communicate your project's story so that stakeholders may actually pay attention. In this format, you use evaluation data to complement, not overpower, the most important messages you want to convey. The OERC’s, Cindy Olney will describe how to use a story format to report evaluation findings. This format can be adapted for written reports, presentations, and even elevator speeches.

Creative Approaches to Health Information Outreach

Date: January 9, 2013
Hosted by the Healthy Communities COI
Guest Speakers: Irena Bond, Manuela Raposo, Nery Garcia, Margot Malachowski, and Nina Zeldin

Interested in health information outreach, but not sure where to start? Learn from four health information outreach projects about whole process of conducting an outreach project – how to plan, apply for funding, identify community partners, foster collaborations, include assessment and evaluation into your project, implement the project, respond to barriers, increase support for the project, and sustain the project.

AHRQ Effective Health Care Program

Date: November 14, 2012
Hosted by the Health Literacy COI
Guest Speaker: Tara Schuh

Tara Schuh, AHRQ Regional Office Lead, presents an overview of AHRQ’s Effective Health Care Program. We will explore Tara will show you how your organization can brand the Effective Health Care materials and teach you about opportunities for AHRQ CME programs.

Creating an Effective Health Information Handout

Date: October 10, 2012, 2- 3 PM
Hosted by the Healthy Communities COI
Guest Speaker: Deborah Clark, Stephens Memorial Hospital, NN/LM NER Healthy Communities COI Leader

Learn how to create an effective health information handout. Our Healthy Communities, Community of Interest Leader, Deb Clark, will teach you the basics, using plain language principles and document design. She will also share examples of easy-to-read materials for you to use as models for your own handouts. Learn skills that will help you play a greater role in patient education at your hospital or organization. This is a two-part program. Between October and December, participants will create their own handouts with support from mentors and peers. On December 12th, participants can share their handouts and further explore plain language, easy-to-read materials, and design techniques

Clever Evaluation

Date: March 8, 2012, 2- 3 PM
Hosted by the Healthy Communities COI
Guest Speaker: Cindy Olney, Outreach Evaluation Resource Center

Evaluating programs and projects is a lot like exercising: most of us know evaluation is very important and we plan to start doing it as soon as we have time. So Cindy Olney, evaluation specialist for the National Network of Libraries of Medicine Outreach Evaluation Resource Center (OERC), will present a one-hour session on evaluation methods that are quick, resourceful, and useful. Her strategies include using existing data, combining evaluation with other project activities, and enlisting the help of others in data collection. Cindy Olney has been an evaluation specialist since 1991 and has worked with the OERC since 2004. She specializes in planning and evaluation of health information outreach and public health projects.

Demonstrating "Community Benefit" for Your Institution

Date: January 12, 2012
Hosted by the Healthy Communities COI
Guest Speaker: Deborah Clark, Stephens Memorial Hospital and Michelle Eberle, NN/LM NER

"If you're like me, you're always looking for ways to show your library's value. One way to demonstrate value to your hospital administrators is by providing "community benefit" they can document on their IRS filing to justify non-profit status. Join us for a discussion of what qualifies as community benefit, how to document it, and learn ways hospital libraries can contribute to their institution's community benefit report."
- Deborah Clark

10 Ways Your Library Can Contribute to Health Literacy

Date: December 8, 2011
Hosted by the Health Literacy COI
Guest Speaker: Michelle Eberle, NN/LM NER and Caroline Marshall, Danbury Hospital

Come learn ten easy ways librarians can do to increase health literacy. We will talk about approaches from the HHS National Action Plan to Improve Health Literacy and also the AHRQ Universal Precautions Toolkit. Caroline Marshall and Michelle Eberle will present easy ways you can contribute to health literacy in a big way.

Community Outreach Program Planning

Date: October 6, 2011, 2- 3 PM
Hosted by the Healthy Communities COI
Guest Speaker: Sabrina Kurtz-Rossi, Kurtz-Rossi and Associates

The Healthy Communities - Community of Interest (COI) brings you health and literacy educator Sabrina Kurtz-Rossi, M.Ed., presenting oncommunity health program planning and development. She will talk about her recent experience working with community based organizations (CBOs) in Providence RI serving the Latino community and CBOs in rural Maine serving seniors. Her presentation will include a discussion of ideas and strategies for community assessment, forming partnerships, and planning and implementing community health programs. She will also draw on the experience of Healthy Communities COI members and hopes you too will share the creative ideas and strategies that have
worked for you.

The EMR and Librarian Roles, Part 1
The EMR and Librariand Roles, Part 2

Date: Thursday March 10th, 2011
Time: 1:30 PM-3:30PM EST
This event was co-sponsored by the NN/LM NER and NAHSL.
Presenters: Nancy Peterson, Deputy Director, New England Consortium System Organization (NESCSO); Kate Cheromcha, Health Sciences Librarian, Windham Hospital; Donna Flake, Director South East Area Health Education Center (SEAHEC) and Nadine Ellero, Claude Moore Health Sciences Library, University of Virginia.

Please note that there was a brief interruption in the recording during the session causing it be created in two parts.

TOXNET: Your Source for Environmental Health and Toxicology Information

Dates: Feburary 10, 2011
Time: 10:30 AM - 11:30 AM EST
Guest Speaker: Shannon Jordan, MPH and Chemist, NLM/SIS

Shannon Jordan from the Specialized Information Services at the National Library of Medicine presented an outstanding webinar for the NN/LM New England Region highlighting TOXNET technical databases including: ChemIDPlus, HSDB, TOXLINE, CCRIS, DART, GENETOX, IRIS, ITER.

Health Information Literacy Webinar
Date: December 11, 2009
Time: 11 AM - 12 PM

The New England Regional Medical Library presents Jean Shipman, Director of the Spencer S. Eccles Health Sciences Library, University of Utah, who will review the Medical Library Association’s Health Information Literacy Research Project that was funded by the National Library of Medicine. She will share how this two-year project has helped to educate health care providers about the key role medical librarians can play with improving their institution’s health literacy efforts in addition to how results of the project have been disseminated.

Public Health Online Resources - Virtual Tour of
Date: February 3, 2009
Time: 10:00-11:30 AM
Presenter: Hathy Simpson, MPH

This session will provide an overview of public health information resources available from the public health web portal,

Emerging Roles for Medical Librarians...As the Library as Place Evolves

Date: March 27, 2009
Time: 10:30 AM - 12 PM
Facilitated by Michelle Eberle
Guest speakers include: Eric Albright ( Director, Tufts Hirsh Health Sciences Library); Richard Kaplan ( Dean of Learning and Library Resources, Massachusetts College and Pharmacy and Health Sciences Library); and Elaine Martin ( Director of Library Services, Lamar Soutter Library, University of Massachusetts Medical School, Director, National Network of Libraries of Medicine / New England Region)

Changes in technology and electronic access to health information are revolutionizing library services. Come learn about the trends at three of the top medical libraries in New England. Find out how three experienced resource library directors are coping with changes in library as place. Discussion will focus on new roles for medical librarians as the library as place evolves.