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Santa and Digital Delivery

When I was a small kid Santa bought an electric train. It was a difficult day - oh, I loved the train but Dad insisted that he play with it the entire day! Well, those are the same feelings I experienced with 'my' new digital sender. Just like in the days of writing Christmas lists I carefully wrote to the RML explaining why this electronic toy is so important to the library. Saves money - don't spend any money on postage, the mailroom labor, stationery. Saves time - far quicker than the postal service and saves me at least a hike a day to the mailroom. Desktop delivery - what we all aspire to. Confidential - no calling the wrong fax number. Great quality, no grainy look, supports color. My boss thinks it's wonderful; his department was first in the system to have such a thing and it was outside money. Our Information Systems department supported the digital sender all the way, loving every second of a new challenge. Just like the train- absolutely what I wanted.

Then came the wait, just like I remembered it. Seems like FOREVER between writing the list and Christmas morning. Santa came through ! This time I was at a NAHSL meeting on Christmas morning; the Information Systems department took Dad's place and played with the digital sender all day. When I finally got my turn to play, the digital sender was even better than imagined. It's fast, quiet, doesn't take up much desk space, didn't tax the IS people or system, has a great address book that eliminates the need to type addresses any more than once, and has a message area. The wonders of digital delivery - there's just one little problem Santa - this library sends out loads of pdf interlibrary loans now but until more libraries get digital senders the interlibrary loans we've requested still come via pony express.

For sending libraries, especially those with a high volume of interlibrary loan traffic, this sender is truly an efficient piece of equipment. Many thanks to the RML and NN/LM for their support and to Alison Clapp for answering all my questions.

Ann Tomes, Beverly Hospital