July-August 2002
Volume 2 - Issue 2

In This Issue:
  

ILL Advised

Browser?? Shmowser!!
From DOCLINE1.3 to DOCLINE 1.4-No Work Stoppage for the Minors
Rout Out the Rot..and Realize More Robust Routing
ILL Aboard the FreeShare Train!
United We Stand...Behind EFTS!
On a Last, but SERHOLD Note
Signal For Support


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BROWSER ? SHMOWSER !

NLM has received numerous questions from the NN/LM offices and from individual network member libraries about browser support for the DOCLINE system.

Internet Explorer 6 (a.k.a.IE6)

DOCLINE login statistics show that over 550 libraries nationwide are accessing DOCLINE with IE6. IE6 has no known issues when used with DOCLINE 1.3 and Loansome Doc. Official support of IE6 has yet to be announced because of system testing still pending. IE6 is included in the testing of DOCLINE 1.4 and formal support for IE6 will be announced shortly following the release of DOCLINE 1.4 (slated for mid-September.)

Netscape 6 (a.k.a.NS6)

Libraries using NS6 will encounter problems with DOCLINE 1.3 and as well as Loansome Doc. NLM addresses NS6 issues in DOCLINE 1.4 and it is expected that NS6 will receive official support shortly after the software release. One known problem with NS6 (which is addressed in DOCLINE 1.4) relates to Borrow/LOCATORplus encountering an error when clicking the "DOCLINE Order" button on a bibliographic record.

Please remember to forward all detailed problem reports to NLM via the "Contact DOCLINE" form, by clicking on the following link:

http://wwwcf.nlm.nih.gov/docline/help/contact_nlm/problem.cfm

From DOCLINE 1.3 to DOCLINE 1.4

-- No Work Stoppage for the Minors

DOCLINE® Version 1.4 Release Notes

REQUEST Module:

1. Reports: Report 1-7: Routing Table Statistics. Modified report to suppress display of closed libraries.

2. Status/Cancel: Added time in hours and minutes to the History of Request page. Time is displayed in 24 hour format, Eastern Time (ET).

3. Delivery Address: Added validation to prevent blank shipping address; data is stored in the 'Ship to Name', 'Street', 'City', & 'State' fields.

DOCUSER Module:

1. Address-Institution: Added fields -- 'Library Home Page (URL)'; 'Institution Home Page (URL)'; Phone Number.

2. Codes: Changed field label -- from 'National Union Catalog ID' to 'MARC Organization Code'.

3. Contacts: Added contact types -- 'Consumer Health'; 'Link Out'; 'Other'. Other may be used to add staff not associated with defined contacts.

4. Search/View:

  • a. Added the ability to search by 'number of holdings';
  • b. Added number of holdings to the "ILL Information" search result display;
  • c. Added library group membership to the "ILL Information" search result display.
  • d. Changed the "Contact Names" search results display to list all contact types instead of just ILL contact name.
  • e. Added a link to full DOCUSER record in all DOCUSER search result displays.
  • f. Removed 'Old LIBID' as a search and sort order option.

    • 5. Interlibrary loan:

  • a. Changed field label -- from 'Participates in Electronic Payment' to 'Participates in EFTS'.
  • b. Added 'Date Joined EFTS' field to ILL Services.

    • 6. Services:

  • a. Added field for authorizing listing in MEDLINEplus Consumer Health Libraries page (http://www.nlm.nih.gov/medlineplus/libraries.html).
  • b. Removed redundant or outdated fields: 'Has access to the World Wide Web'; 'Has a Satellite Receiver Dish'; 'Provides internet training'; 'Prefers not to be listed in public directories'.

    • SERHOLD Module:

    1. Display: On all SERHOLD screens -- removed "Frequency Code" and added "Current Publication Frequency" field (310 in the MARC bibliographic record).

    LD Module:

    1. LD Patron Admin: Added delivery method, comments, and transfer authorization information to LD patron display for ordering library.

    2. Messages: Added notification to Home Page message area when new LD patron registers.

    HELP Section:

    1. Help screens: Added/Changed to reflect features of DOCLINE 1.4.

    2. Contact DOCLINE and Contact RML:

  • a. Added ability for sender to copy message to their email address on all 'Assistance and Comments' forms.
  • b. Separated Name field into 'Last Name' and 'First Name' on all 'Assistance and Comments' forms.
  • c. Removed field 'DOCLINE User ID' from all 'Assistance and Comments' forms.

    • RML Administration:

    1. Added date of last routing table update and date of last SERHOLD update to DOCUSER ftp file.

    For Loansome Doc Patrons:

    1. Change Ordering Library: Added 'contact Library for service' message to LD instructions.

    2. Order Documents:

  • a. Enhanced message indicating user is no longer authorized for ordering library.
  • b. Added author field to 'Loansome Doc order sent' page.

    • 3. Status of Orders: Added the reason the request was 'Not Filled' to the LD patron's Status page. For example, Cost.

    ROUT OUT THE ROT

    --AND REALIZE MORE ROBUST ROUTING

    Apart from an alliterative attempt to address attention to the agricultural accoutrement accompanied by our colleague above, it is important to keep in mind that tending your Routing Table is aptly analogous to tending one's garden - regular weeding will help you realize a more robust growth from your flowers and plants; likewise, remove "closed" libraries and other unwanted LIBID's from your DOCLINE Routing Table will help you realize more robust performance in the automated routing of your borrow requests. It is recommended to "tend thy routing table" at least twice annually - let's say: after the Fall harvest and before Spring planting. Normally, if a [libid] within the Routing Table is displayed in small letters with square brackets around it, it can mean two things: (a.) the library has placed a temporary HOLD request and is not accepting lend requests for the moment; or (b.) the library is CLOSED, which is more permanent. In the latter case, it is advised to "rout" these LIBID's from your Routing Table.

    There are currently 119 LIBID's in New England (Region 8) that have a "CLOSED" status. Please follow these steps to produce a regional listing of Closed Libraries:

  • Step 1. Log into DOCLINE.
  • Step 2. Click on the icon DOCUSER.
  • Step 3. Click on the icon Search/Update.
  • Step 4. At either the 4th or 5th line down, where the "Only if:" search criteria boxes are displayed, select "Library Closed" from the list box.
  • Step 5. Click on the grey SEARCH button and the results are displayed on the screen.

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    ILL ABOARD the FreeShare Train!

    -- ride the rails for ILL requests charge-free !

    The National Network of Libraries of Medicine (NN/LM) web site has redesigned the FreeShare web page:

    1) a straight-foward statement of FreeShare policies such as charging and what to do if you are receiving too many requests from a library; and

    2) a link to a chart that will help you identify FreeShare libraries for your routing table.

    You can use this chart to find FreeShare libraries by region and by collection size. You can also easily see if the library offers electronic delivery.

    The updated FreeShare page is at the same location -- http://nnlm.gov/libinfo/docline/freeshare.html. Click on the "FreeShare Libraries Directory" link to get to the chart of FreeShare libraries.

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    UNITED WE STAND … BEHIND EFTS!

    The Electronic Fund Transfer System (EFTS) is a transaction based electronic billing system for ILL and document delivery charges. It was developed by the University of Connecticut at Farmington. Operations began in 1996 and under contract with NLM, UCONN's Health Center Library will continue to provide both administration and support to its growing base of nationwide customers.

    EFTS has virtually eliminated the need to create invoices and cut checks for re-imbursement for interlibrary loans and document delivery between participants. Among the advantages are: monthly detailed transaction reports; the ability to handle differential charges (such as additional rush or fax charges); the ability to vary charges to members of special groups; and the ability to handle non-Docline transactions.

    If you haven't signed up already for an EFTS account, we strongly recommend doing so in the near future. For additional information about EFTS, please contact Colleen Giblin in EFTS Administration at 860-679-4500 or by e-mail at: efts@uchc.edu.

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    ON A LAST, BUT SERHOLD NOTE …

    OCLC has decided that they will not charge users who add holdings to OCLC using the SERHOLD to OCLC Batch Update Function.

    SIGNAL FOR SUPPORT

    Do you sometimes feel like you're awash in a bowl of alphabet soup?









    Acronyms like LD, LC, CD, CCC, OCLC, LO, ISO, ETC …

    … swirling around your head, 'til it aches so much that you feel just plain...ILL???

    Well, maybe it's time you signaled your Regional office for a steady shoulder of support!

    Your Resource Sharing Coordinator is simply a phone call (or e-mail) away --








    Please contact: Mark Goldstein 508-856-5964 mark.goldstein@umassmed.edu

    • NLM | NN/LM | NER


    Comments to:
    Rebecca.Chlapowski@umassmed.edu
    		University of Massachusetts Medical School
    222 Maple Avenue Shrewsbury, MA 01545
    Phone:  800-338-7657
    508-856-5979
    Fax:  508-856-5977