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ILL ADVISED

• Resolving Access Problems with DOCLINE® and PubMed®
• Reviewing Current and Future Releases of DOCLINE
• Placing HOLD Requests in Advance
• Taking "Nursing Practice Court" on the Road
• Welcoming NER's Newest Members
• Getting Advice & Support from the NER

Resolving Access Problems with DOCLINE® and PubMed®

If you are having problems accessing DOCLINE, there may be a problem with your DOCLINE browser settings. Here is a link that will help you verify the browser settings: http://www.nlm.nih.gov/docline/system_requirements.html#browser

If the browser settings are correct and you’re still experiencing access issues, please click on "Contact Us" at the top of the DOCLINE Home page.

If you are having a problem accessing PubMed®, please use the "Write to the Help Desk" link at the bottom of the PubMed screen. This form gathers information that is helpful to the PubMed support team investigating the problem.

If you're not sure what the problem is, call Mark at 508-856-5964 or send an e-mail to mark.goldstein@umassmed.edu

Reviewing Current and Future Releases of DOCLINE®

Current release: DOCLINE® 3.2.5.

NLM announced the implementation of SSL (Secure Sockets Layer) for DOCLINE on Wednesday, October 3, 2007. SSL will provide greater privacy to library patron's personal information and requests by encrypting the communication between the NLM servers and each library.

Users were automatically redirected to the new URL of https://docline.gov, but NLM also recommended that libraries update their bookmarks once the new version became available.

Future releases: DOCLINE 3.3. and 4.0

Later this winter, NLM will be releasing DOCLINE 3.3, with the following enhancements:

1. They will be adding a new optional email notification system that will send the library an email when a request routes to them. Libraries will be able to separately indicate whether they want email for normal, rush, and urgent patient care requests. The email would be sent to your email delivery address listed in your institution record – DOCLINE Options.
2. They also plan to add an alert message to borrowers using the Manual method indicating better ways to request an item. From analyzing the requests, NLM saw that many requests ordered via Borrow / Manual would be better off being sent via Borrow / UniqueKey or Borrow / LocatorPlus so the request can route on a library’s Routing Table.
3. NLM is also looking at ways to show requests by library group membership, as shown by the sample report, below.

A redesign of the Requests and Serial Holdings modules is scheduled to begin next year (2008). NLM is planning to add features to help manage the growing trend of publisher license restrictions. During the design process, they will be discussing and evaluating time period embargos, and will also be evaluating the ability to record delivery method restrictions and restrictions to deliver ILL titles only within one's own country.

Placing HOLD Requests in Advance

With the holidays fast approaching, you might want to plan ahead for temporary deactivation of your DOCLINE account for lending. When your account is inactive, your Loansome Doc® patrons will receive a warning message when placing requests.

See the following FAQ for more information:
http://www.nlm.nih.gov/services/doc_ld_request_inactive.html

A DOCLINE Hold can be requested for three or more consecutive working days.

Here’s a link to the electronic DOCLINE HOLD Request Form:
http://nnlm.gov/libinfo/docline/dochold.html

Please keep in mind that only one pair of dates may be submitted at a time (i.e., a second, subsequent request may only be submitted when the previous date requirements have been fully met.)

Taking "Nursing Practice Court" on the Road

So you missed the performance put on by the RAC Players in Woodstock, VT.?

Don't despair, because the troupe (a.k.a. the RAC Hospital Library Subcommittee) is planning to "take the show on the road" over the next year. The script will be adapted (and tailored) specifically for targeted audiences (such as nursing staff).

The play was written several years ago by health science librarian Jean Slepian and was created by the Evidence Based Nursing Practice Group at the Cheshire Medical Center in Keene, NH.

In addition to upcoming local (regional) venues, an abstract has been submitted to MLA for review. The Subcommittee’s RAC players hope to stage a performance in Chicago next May at MLA’08!

Welcoming NER’s Newest Members