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Referring Patrons to Reliable Immigration Services and Information


Date: Friday, March 4, 2016
Time: 10:30 – 11:30 AM ET
Guest Speaker: William Albers, United States Citizenship and Immigration Services (USCIS)
Register on our Training Calendar

US Citizenship and Immigration Services (USCIS) is the US Government branch of the Department of Homeland Security responsible for providing immigration services and benefits. A USCIS community relations officer will offer suggestions about how to refer library patrons who may need immigration information or services to qualified immigration service providers. He will also cover avoiding the pervasive immigration scams that regularly victimize immigrants.

FNLM Outreach Award

The Friends of the National Library of Medicine ( seek your nominations for this year’s Michael E. DeBakey Library Services Outreach Award.


  • Nominees must be currently employed as a health sciences librarian and have worked in such a position for at least five years immediately preceding the award.
  • The nomination may be made for contributions by the librarian as demonstrated by excellence and achievement in leadership, publications, teaching, research, special projects or any combination of these.
  • Nominations must be in writing and contain at least the following elements:
    • The official nomination form
    • A precise description of the nominee’s achievements, no more than 5 pages please
    • A current resume or curriculum vitae
    • Any additional information that would assist the jury in the evaluation of the nomination and selection of the recipient. Please include no more than ten extra pages.
  • Self-nominations are accepted and encouraged.
  • All nominations must be received by May 1, 2016 via mail, fax, or email (details below):

Mail: Friends of the National Library of Medicine
4720 Montgomery Lane, Suite 500
Bethesda, MD 20814
Email:, Fax:  301-657-1296

MedlinePlus on Facebook

The National Library of Medicine has launched MedlinePlus Facebook pages. You can find us at (English) and (Spanish).

Please help promote our launch by liking our page and posting on Twitter and Facebook.

Twitter: Looking for the latest information on health & wellness? MedlinePlus is now on Facebook:

Facebook: Looking for the latest information on diseases, condition, and wellness issues? MedlinePlus and MedlinePlus en español have joined Facebook!

If you have any questions about MedlinePlus’ social media accounts or otherwise, please use the Contact Us link that appears at the top of every MedlinePlus page to send the MedlinePlus team a message.

Knowledge Management Multidisciplinary Workshop

Knowledge Management in Hospitals:

Developing a team to test and ensure success

This 1.5 day co-facilitated workshop will explore how the concepts of knowledge management as applied in the corporate environment can be realized in a hospital/health system. Multidisciplinary participants will work together to develop a foundational strategy for adoption of an expanded role for librarians in hospital knowledge sharing efforts to support the clinical environment and its provision of safe, high-quality care.

The purpose of the interactive workshop is to:

  • Explore how a corporate-modeled knowledge management process can be enabled in hospitals.
  • Provide opportunities for institutional teams to work together to design improvement tests and champion knowledge transfer within their health facility.
  • Translate foundational quality and safety improvement concepts to the work of knowledge management in hospitals.
  • Share ideal examples of participation in knowledge sharing in hospitals –- both traditional and expansive in nature — from which to build a list of model activities.
  • Design a team-focused process to illustrate an expanded application of the expertise of information professionals, break down silos, share experiences and sustain organizational learning.
  • Explore how to test this role and measure its impact on the quality and safety of health care.

Participants should commit to:

  • Complete a modest amount of pre-work to prepare for the session:
    • light introductory reading
    • participate in two preparatory calls/web-x sessions focusing on the goals of the work and core theoretical concepts to be applied in the workshop (weeks of February 29th and March 21st)
  • Engage with others in a positive way to ensure group interaction and consensus building.
  • Partner with other teams to design a post-workshop pilot test of an improvement tactic using rapid-cycle change methods.
  • Conduct a pilot project and report back in two web-x sessions to the group on progress and share “lessons learned” as a to sustain the learning and inform progress.
    • Examples include:  Train-the-Trainer programs for database awareness-building, applying lean methodologies to physician “on boarding” process, increasing visibility and knowledge about librarian services.

Audience: This session is designed for librarians and project partners interested in the design of initiatives to support knowledge management and transfer concepts in their organization. One member of the team must be a librarian. This strategy will build a pair of change agents to support uptake of how knowledge management can be applied in the acute care setting through modeling hospital corporate culture. There will be a simple application process for interested teams.

March 31, 2016, 1 – 5 PM
April 1, 2016, 8 AM – 4 PM

UMASS Medical School 333 South Street, Shrewsbury, MA.

To participate, please complete your application by Feburary 15, 2016.

The session will be limited to 30 participants to facilitate effective small group work.

For questions contact:

Lorri Zipperer, Cybrarian and meeting facilitator at:

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