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Archive for the ‘DOCLINE’ Category

Changes to DOCLINE password security requirements – coming in January

Thursday, December 17th, 2015

Dear DOCLINE Users –

 

Beginning January 7, 2016, DOCLINE account passwords will need to meet new complexity requirements. On January 6, we will email all DOCLINE libraries instructions on how to change passwords to meet the new requirements. Please change your password on January 7 or shortly thereafter. *** If you do not change your password by February 1, 2016, it will be automatically changed for you.

 

Please note that we have to change the system to accept the new password requirements and we won’t be making the necessary system changes until January 7. Therefore, passwords changed prior to January 7 will not meet the new requirements and you’ll have to change your password again.

 

As part of this security update, User IDs not used to log in during 2015 will be deleted on February 1, 2016, and Libraries without User IDs active in 2015 will be set to non-participant status.

 

Please use the DOCLINE Contact forms, here: https://docline.gov/docline/help/contact_nlm/help_page.cfm to reach out to the DOCLINE Coordinator at your Regional Medical Library (RML) or DOCLINE Customer Support if you have questions about your user account, your library’s status or Institution Record.

 

~The DOCLINE Team

 

DOCLINE Customer Service

National Library of Medicine

US: 1-888-FINDNLM (press 2)

Intl: 301-594-5983 (press 2)

https://www.nlm.nih.gov/docline

DOCLINE 5.2

Wednesday, October 14th, 2015

DOCLINE 5.2 has been released and is now available.

 

**5.2 Action Items:

 

— Set your library’s standard weekly schedule for lending (https://www.nlm.nih.gov/services/doc_schedule.html)

 

— Plan ahead and set out of office dates for multiple upcoming time spans – RML review no longer required (https://www.nlm.nih.gov/services/doc_deactivate.html)

 

— Review your Institution record to ensure your lending service offerings are compatible with the library’s schedule.  Update Lend Preferences, and ILL contacts if changed.

(https://www.nlm.nih.gov/services/doc_review_inst_record.html)

 

We anticipate that the library availability enhancements will improve overall system performance by reducing the number of requests routed to libraries not actively lending, resulting in shorter times to fill and fewer routes to fill. Improved request receipt rates from lenders and faster individual turnaround time may also result.

 

For complete release details, see the Release Notes:  https://www.nlm.nih.gov/docline/docline_rel_info_v5_2.html.

If you have any questions or problems, please complete the relevant form linked from Contact Us at the top of the DOCLINE screen.

Announcing DOCLINE 5.2

Tuesday, October 6th, 2015

NLM announces the upcoming release of DOCLINE 5.2, on Wednesday, October 14, 2015.

 

DOCLINE 5.2 includes several new features.  One allows lenders to set a “standard weekly schedule when library provides ILL service”.  5.2 also adds the ability for libraries to schedule multiple upcoming “out of office” dates along with a calendar date-choice widget. Lastly, temporary deactivation, i.e., “out of office”, no longer requires RML review.

 

To learn more about the upcoming changes, see the Release Notes:  http://www.nlm.nih.gov/docline/docline_rel_info_v5_2.html, which have helpful screenshots.

 

The Regional Medical Libraries and CISTI have had the opportunity to test the new version. They can answer any DOCLINE questions and provide assistance to libraries in their regions.   ILL software vendors Clio, ILLiad, QuickDoc, and Relais were given the opportunity to validate their software against DOCLINE 5.2.

 

DOCLINE and Loansome Doc will be unavailable for approximately two hours, October 14, from 6:00 am to 8:00 am Eastern Time while NLM makes the changes.

DOCLINE will no longer support Internet Explorer 8 or Internet Explorer 9

Wednesday, September 2nd, 2015

DOCLINE will no longer support Internet Explorer 8 or Internet Explorer 9, as of October 1, 2015. DOCLINE may continue to work with these browsers, however we will not test new versions of DOCLINE and Loansome Doc with them, nor fix any future issues that occur only in IE8 or IE9.

 

Microsoft is ending support for Internet Explorer versions 8, 9, and 10, as of January 2016, we therefore encourage users to upgrade to IE11, if possible. See http://blogs.msdn.com/b/ie/archive/2014/08/07/stay-up-to-date-with-internet-explorer.aspx

 

We understand the challenges of different browser version requirements from multiple systems in library environments and in particular hospitals, so we encourage libraries to begin talking to their local IT departments about upgrading to Internet Explorer 11, or the latest version of Firefox. Users upgrading their browsers should update browser settings for use with DOCLINE. See http://www.nlm.nih.gov/docline/system_requirements.html#browser.

 

Please note that we are finishing up development of DOCLINE 5.2. This release will be tested with the current Internet Explorer version (11) and the previous version (10), as well as Firefox. 5.2 will add a library schedule feature, and will allow multiple ‘out of office’ date ranges over the course of a year.

 

If you have questions, reach out to DOCLINE customer support by clicking Contact Us in DOCLINE and filling out the Ask a Question form or at https://docline.gov/docline/help/contact_nlm/help_page.cfm.

 

— The DOCLINE Team

 

DOCLINE Customer Service

National Library of Medicine

US: 1-888-FINDNLM (press 2)

Intl: 301-594-5983 (press 2)

http://www.nlm.nih.gov/docline

 

 

Microsoft is ending support for Internet Explorer versions 8, 9, 10 as of January 2016.  See http://blogs.msdn.com/b/ie/archive/2014/08/07/stay-up-to-date-with-internet-explorer.aspx

NLM DOCLINE Team

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