Knowledge Management in Hospitals:
Developing a team to test and ensure success
This 1.5 day co-facilitated workshop will explore how the concepts of knowledge management as applied in the corporate environment can be realized in a hospital/health system. Multidisciplinary participants will work together to develop a foundational strategy for adoption of an expanded role for librarians in hospital knowledge sharing efforts to support the clinical environment and its provision of safe, high-quality care.
The purpose of the interactive workshop is to:
- Explore how a corporate-modeled knowledge management process can be enabled in hospitals.
- Provide opportunities for institutional teams to work together to design improvement tests and champion knowledge transfer within their health facility.
- Translate foundational quality and safety improvement concepts to the work of knowledge management in hospitals.
- Share ideal examples of participation in knowledge sharing in hospitals –- both traditional and expansive in nature — from which to build a list of model activities.
- Design a team-focused process to illustrate an expanded application of the expertise of information professionals, break down silos, share experiences and sustain organizational learning.
- Explore how to test this role and measure its impact on the quality and safety of health care.
Participants should commit to:
- Complete a modest amount of pre-work to prepare for the session:
- light introductory reading
- participate in two preparatory calls/web-x sessions focusing on the goals of the work and core theoretical concepts to be applied in the workshop (weeks of February 29th and March 21st)
- Engage with others in a positive way to ensure group interaction and consensus building.
- Partner with other teams to design a post-workshop pilot test of an improvement tactic using rapid-cycle change methods.
- Conduct a pilot project and report back in two web-x sessions to the group on progress and share “lessons learned” as a to sustain the learning and inform progress.
- Examples include: Train-the-Trainer programs for database awareness-building, applying lean methodologies to physician “on boarding” process, increasing visibility and knowledge about librarian services.
Audience: This session is designed for librarians and project partners interested in the design of initiatives to support knowledge management and transfer concepts in their organization. One member of the team must be a librarian. This strategy will build a pair of change agents to support uptake of how knowledge management can be applied in the acute care setting through modeling hospital corporate culture. There will be a simple application process for interested teams.
March 31, 2016, 1 – 5 PM
April 1, 2016, 8 AM – 4 PM
UMASS Medical School 333 South Street, Shrewsbury, MA.
To participate, please complete your application by Feburary 15, 2016.
The session will be limited to 30 participants to facilitate effective small group work.
For questions contact:
Lorri Zipperer, Cybrarian and meeting facilitator at: firstname.lastname@example.org