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Knowledge Management: A Primer [Natick]

The Massachusetts library System is offering a Knowledge Management classes in three locations:

October 28, 2013 from 1-3:30pm (Natick)

October 29, 2013 from 1-3:30pm (Lakeville)

October 30, 2013 from 1-3:30pm (Worcester)

Below is a short description of the course.  If you are interested in registering go to http://www.eventkeeper.com/code/events.cfm?curOrg=MLS

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Could your library benefit from formalized structures to encourage staff to exchange a variety of skills, tools, and practices with each other?

This workshop will focus on the building blocks of Knowledge Management: those practices that, when implemented in a library environment, contribute to valued efficiencies and decision-making. We will address the complex challenges around retaining institutional memory, training and learning, and human resources functions.

Through a series of real life scenarios, experiential exercises, and much discussion, participants will discover practices to facilitate collaboration, strategies to retain organizational memory and knowledge assets, and inexpensive, user-friendly tools to readily access documents and information and to know ‘who is doing what’?

Participants can expect to leave this workshop with a roadmap for their library administration to plan and implement Knowledge Management practices that are tailored to the organization’s identified needs, objectives, and culture.

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