REVIEWING REASON CODES
Submitted by Mark Goldstein
… which may be reason enough to review the “update reasons” for not filling requests as a lender.
There are three types of reasons for a request to either route on to another library, or discontinue routing and retire: (1.) Routing Reasons are system generated during the routing process; (2.) Removal Reasons are system generated in Time-triggered actions; and (3.) Update Reasons are chosen by a potential lender as a reason for not filling a request.
Please review the list of update reasons, below.
List of Update Reasons
|CAN/Canceled*||The request was canceled by the lender at the borrower’s request.|
|POR/Condition||The material is held, but the physical condition of the volume or issue prohibits lending or copying.|
|EXL/Copy limit||The number of pages requested exceeds the copy limit imposed by this institution.|
|COP/Copyright*||The lender has determined that this request is in violation of copyright compliance (l=royalty payments made to copyright clearance center; g=requested under fair use copyright guidelines). This request has retired.|
|CST/Cost*||The lender’s minimum cost to supply the requested item is greater than the maxcost authorized by the borrower. This request has retired.|
|PRO/In Process||The material has been received, but is not yet ready for use.|
|USE/In Use||The lender reports the volume/issue was in use and unavailable for loan or copy at the time of the request.|
|INC/Incomplete*||The lender believes that the citation on the request is either incomplete or incorrect. This request has retired.|
|LAC/Lacking||The lender holds the title, but is missing the requested issue or volume.|
|LIC License Restriction||The lender’s journal subscription prohibits ILL under the conditions specific to this request. For example, subscription prohibits ILL from the online journal to libraries outside the lender’s country.|
|LOS/Lost||The lender declares this title or volume/issue is lost or withdrawn from its collection.|
|NCR/Non-circ||The lender holds this item, but reports that it is not available for loan.|
|NYRN/Not yet received||The title is owned, but lender reports volume/issue has not yet been received.|
|NOS /Not on shelf||The lender holds this item, but reports that it was not on the shelf at the time the request was received.|
|ORD/On order||The item has been ordered, but has not been received by the library.|
|OTH/Other||Request was rejected for a reason other than those listed. Please check with lender.|
|Title not owned||The requested title is not owned by the lending library.|
Note: Reasons followed by an asterisk (*) stop a request from further routing. The request is retired unfilled.
Of special note: we should focus on the update reason known as the LIC (license restriction) code. Lenders should use this code when the library’s journal subscription prohibits Interlibrary loan (ILL) under the conditions specific to this request. For example, subscription prohibits ILL from the online journal outside the lender’s country and the borrowing library is outside the lender’s country. Journal subscriptions which entirely prohibit ILL under the publishers’ license agreement should not be listed in DOCLINE Serial Holdings.