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MCR Resource Libraries Reference Continuity Service

The Resources Libraries located in the MidContinental Region provide reference services for Network members that need to temporarily close their library but need to continue to provide reference services to their patrons. Below is a list of Resource Libraries and a brief outline of some of the temporary reference services they provide to NN/LM MCR Network members.

Once you have identified a Resource Library that will meet your library's needs, your next step is to contact the authorized contact and begin discussing the details of your arrangements. There are some sample arrangement details you may view at by clicking here.

If you have any questions, you may contact your state liaison (Colorado, Kansas, Missouri, Nebraska, Utah, Wyoming) or contact John Bramble for further assistance

Colorado

Resource Library: Health Sciences Library
University of Colorado at Denver and Health Sciences Center
Website: http://hsclibrary.uchsc.edu/
State(s) eligible for services Colorado
Authorized Contacts: Jerry Perry, Director
(303) 724-2133

Melissa De Santis, Deputy Director
(303) 724-1748
Hours available:
Monday - Friday
8:00am - 6:00pm
Response time to reference queries offered:
1. Normal or non Rush - (5-7 Business Days
Available
2. Rush - (next business day)
Available
Note: Rush requests are within 3 working days
3. Urgent Patient Care - (2-4 hours)
Available
Professional Reference Service Level:
1. Library Professional*
Available
2. Paraprofessional with supervision
Unavailable
3. Paraprofessional WITHOUT supervision
Unavailable
Service Transactions:
1. Email
Unavailable
2. Telephone
Available
3. Other
Online form available
Billing Preferences:
1. Will Invoice
Unavailable
2. EFTS
Available
3. Other
n/a
Fee Schedule: Normal or non-rush: 5-7 business days [consultation or professionally conducted search: base cost = $85 per hour]
Rush: within 3 working days [base cost + $35]
Urgent Patient Care: 2-4 hours [base cost + $35]

*Library professional reference services meet or exceeds the Medical Library Association's Policy Role of Expert Searching in Health Sciences Libraries

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Kansas

Resource Library: A.R. Dykes Health Science Library
University of Kansas Medical Center
Website: http://library.kumc.edu/
State(s) eligible for services Kansas
Authorized Contact: Vince Loffredo
Interim Library Director
(913) 588-7300
Hours available:
9:00am - 5:00pm
Response time to reference queries offered:
1. Normal or non Rush - (5-7 Business Days
Available
2. Rush - (next business day)
Available
3. Urgent Patient Care - (2-4 hours)
Available
Professional Reference Service Level:
1. Library Professional*
Available
2. Paraprofessional with supervision
Unavailable
3. Paraprofessional WITHOUT supervision
Unavailable
Service Transactions:
1. Email
Available
2. Telephone
Available
3. Other
Instant Messaging and FAX available
Billing Preferences:
1. Will Invoice
Available
2. EFTS
Unavailable
3. Other
n/a
Fee Schedule: http://library.kumc.edu/illiad-fees.xml

*Library professional reference services meet or exceeds the Medical Library Association's Policy Role of Expert Searching in Health Sciences Libraries

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Missouri

Resource Library: Becker Medical Library, Washington University School of Medicine
Website: http://becker.wustl.edu
State(s) eligible for services: Missouri
Authorized Contact:
Betsy Kelly
Associate Director for Health Information Resources
(314) 362-7080
Hours available: Monday - Friday
9:00am - 5:00pm
Excluding Holidays when library is closed
Response time to reference queries offered:
1. Normal or non Rush - (5-7 Business Days)
Available
(Note: most reference questions will have a response within 24 hours)
2. Rush - (next business day)
Available excluding weekends or holidays when library is closed
3. Urgent Patient Care - (2-4 hours)
Available excluding weekends or holidays when library is closed
Professional Reference Service Level:
1. Library Professional*
Available
2. Paraprofessional with supervision
Available
3. Paraprofessional WITHOUT supervision
Not available
Service Transactions:
1. Email
Available
2. Telephone
Available
3. Other
Instant Messaging available
Billing Preferences:
1. Will Invoice
Available
2. EFTS
Unknown at this time
3. Other
n/a
Fee Schedule: Will only bill for search requests for information about published literature.
Will NOT bill when a search is done to discover an answer to a specific question.

*Library professional reference services meet or exceeds the Medical Library Association's Policy Role of Expert Searching in Health Sciences Libraries

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Nebraska

Resource Library: Creighton University Health Sciences Library
Website: http://www.creighton.edu/health/library
State(s) eligible for services Colorado, Kansas, Missouri, Nebraska, Utah, Wyoming
Authorized Contact: Jim Bothmer
Assistant Vice President for Health Sciences and
Director of the Health Sciences Library/Learning Resources Center
(402) 280-5120
Hours available:
Monday - Thursday
7:30am - 10pm
Friday
7:30am - 6p.m. F,
Saturday
10am - 6pm Sat,
Sunday
1:30pm - 10:00pm
Excluding Holidays when library is closed
Response time to reference queries offered:
1. Normal or non Rush - (5-7 Business Days
Available
2. Rush - (next business day)
Available excluding holidays when library is closed
3. Urgent Patient Care - (2-4 hours)
Available excluding holidays when library is closed
Professional Reference Service Level:
1. Library Professional*
Available
2. Paraprofessional with supervision
Unavailable
3. Paraprofessional WITHOUT supervision
Unavailable
Service Transactions:
1. Email
Available
2. Telephone
Available
3. Other
Unavailable
Billing Preferences:
1. Will Invoice
Available
2. EFTS
Not available
3. Other
n/a
Fee Schedule: Literature Search Request Form
Will only bill for search requests for information about published literature or extensive reference questions
Will NOT bill for general reference questions

*Library professional reference services meet or exceeds the Medical Library Association's Policy Role of Expert Searching in Health Sciences Libraries

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Resource Library: McGoogan Library of Medicine, University of Nebraska Medical Center
Website: http://www.unmc.edu/library/
State(s) eligible for services Colorado, Kansas, Missouri, Nebraska (a priority state), Utah, Wyoming
Authorized Contact: Roxanne Cox
Head, Reference Department
(402) 559-7228
Hours available:
Monday - Friday
8:00am - 5:00pm
Excluding Holidays
Response time to reference queries offered:
1. Normal or non Rush - (5-7 Business Days
Available
2. Rush - (next business day)
Available
3. Urgent Patient Care - (2-4 hours)
Available
Professional Reference Service Level:
1. Library Professional*
Available
2. Paraprofessional with supervision
Unavailable
3. Paraprofessional WITHOUT supervision
Unavailable
Service Transactions:
1. Email
Available
2. Telephone
Available
3. Other
FAX available
Billing Preferences:
1. Will Invoice
Unavailable
2. EFTS
Unavailable
3. Other
n/a
Fee Schedule: There is no fee for this service.
Willing to arrange for reciprocal services with Network members

*Library professional reference services meet or exceeds the Medical Library Association's Policy Role of Expert Searching in Health Sciences Libraries

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Utah

Resource Library: Spencer S. Eccles Health Sciences Library
Website: http://library.med.utah.edu/
State(s) eligible for services Utah
Authorized Contacts: Jean Shipman, Director
(801) 581-8771
Hours available:
Database Searching
Monday - Friday
8:00am - 6:00pm

Other Reference Services*
Monday - Thursday
7:00am - 9:00pm
Friday
7:00am - 6:00pm
Saturday
10:00am - 4:00pm
Sunday
10:00am - 6:00pm

*Expert searchers, but limited subject domain knowledge.
Response time to reference queries offered:
1. Normal or non Rush - (5-7 Business Days
Available
2. Rush - (next business day)
Available
3. Urgent Patient Care - (2-4 hours)
Available
Professional Reference Service Level:
1. Library Professional*
Available
2. Paraprofessional with supervision
Unavailable
3. Paraprofessional WITHOUT supervision
Unavailable
Service Transactions:
1. Email
Available
2. Telephone
Available
3. Other
Online form available
Billing Preferences:
1. Will Invoice
Unavailable
2. EFTS
Available
3. Other
n/a
Fee Schedule: There are fees for this service.
Click here for more information

*Library professional reference services meet or exceeds the Medical Library Association's Policy Role of Expert Searching in Health Sciences Libraries

Wyoming

Resource Library: University of Wyoming Libraries
Website: http://www-lib.uwyo.edu
State(s) eligible for services Wyoming
Authorized Contact: Jenny Garcia
Assistant Librarian
(307) 766-5379
Hours available:
Available
Monday - Friday
8:00am - 5:00pm
Excluding Weekends and Holidays when library is closed
Response time to reference queries offered:
1. Normal or non Rush - (5-7 Business Days
Available
2. Rush - (next business day)
Available
3. Urgent Patient Care - (2-4 hours)
Unavailable
Professional Reference Service Level:
1. Library Professional*
Available
2. Paraprofessional with supervision
Unavailable
3. Paraprofessional WITHOUT supervision
Unavailable
Service Transactions:
1. Email
Available (preferred)
2. Telephone
Available
3. Other
Unavailable
Billing Preferences:
1. Will Invoice
Unavailable
2. EFTS
Unavailable
3. Other
n/a
Fee Schedule: There is no fee for this service.

*Library professional reference services meet or exceeds the Medical Library Association's Policy Role of Expert Searching in Health Sciences Libraries

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