Continuing Education

• A Family Physicians Guide to Culturally Competent Care self-directed training course for family physicians, earn up to 9 free CEs

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General Websites

• The National Center for Cultural Competence increase the capacity of health and mental health programs to design implement, and evaluate culturally and linguistically competent service delivery systems Spanish language portal
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• The Office of Minority Health A resource of the U.S. Department of Health and Human Services; Spanish Language portal
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• Diversity RX Promoting language and cultural competence to improve the quality of health care for minority, immigrant, and ethnically diverse communities.
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• The Cross Cultural Healthcare Program serves as a bridge between communities and healthcare institutions to ensure culturally and linguistically appropriate care
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• The Network for Multicultural Health focuses on reducing health disparities in health care through education, training, and by fostering organizational change.
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• Center for Human Diversity provides consulting and training in cultural competence, diversity, customer service and more
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• EthnoMed Cultural Competency Resources and Patient Education Materials for: Amharic, Cambodian, Chinese, Eritrean, Ethiopian, Hispanic, Oromo, Somali, Tigrean, Vietnamese and others
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• Refugee Health ~ Immigrant Health Covers issues in refugee and immigrant health and includes general background information on numerous incoming populations
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• Rural Assistance Center Minority Health Guide U.S. Department of Health and Human Services' Rural Initiative Center's resource on issues of minority health in rural communities
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• Race, Ethnicity, and Health Care Reference Library Kaiser.edu: the latest data sources and research on racial and ethnic disparities in health care, including information on access and quality, the health care workforce, and public opinion
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• "Knowledge Path" electronic resource guide to racial and ethnic disparities in health includes information on (and links to) Web sites, electronic and print publications, Webcasts, and databases.

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Health Care Provider Resources

• The Rehabilitation Provider's Guide to Cultures of the Foreign-Born
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• Why the Difference? raising physician awareness about disparites
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• The Provider's Guide to Quality and Culture"Reducing Health Disparities in Asian American and Pacific Islander Populations"
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• Eliminating Health Disparities" The American Medical Association (AMA)
  
  
• Cultural Competence for Health Care Providers Health Resourses andServices Administration (HRSA)

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Tools

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• Agency for Healthcare Research and Quality (AHRQ) Quality Tools includes links to the National Healthcare Disparaities Report
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• Rural Assistance Center Minority Health Guide Tools
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• NCCC Assessment Tools provides tools to support the self-assessment of organizations' and individuals' levels of awareneess, knowledge and skills in cultural and linguistic competence
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• Addressing Language Access Issues in Your Practice: A Toolkit for Physicians and Their Staff Members Discusses the importance of addressing the language access needs of a changing patient population. Provides tools and resources for developing skills to facilitate language access.
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• Community Health Worker Evaluation Tool Kit A practical and useful guide to program evaluation for community health workers and community health worker programs.
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• Working Together to End Racial and Ethnic Disparities: One Physician at a Time order this AMA toolkit designed to help physicians eliminate health care disparities.
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• Network for Multicultural Health Training Materials links to toolkits and online resources
  

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Cultural and Linguistically Appropriate Services (CLAS)

• Culturally and Linguistically Appropiate Services (CLAS) The Office of Minority Health
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• Joint Commission on Accreditation of Healthcare Organizations resources on JCAHO standards and CLAS standards

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Publications

• Health Resources and Services Administration Publications: use the drop down menu under keyword search. HRSA allows you to order 10 copies of 25 titles at no cost.
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• The California Endowment Publications: Topics of interest include: Cultural Competence, Disparities in Health, Workforce Diversity and more
  

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