The NN/LM MCR is constantly assessing and responding to Network member needs by tweaking the services it provides or creating new ones. Probably the most important and complicated area the MCR has assessed is the way we communicate with our members. It is complicated because there are so many ways to communicate (snail mail, email, Facebook, LinkedIn, television, Tweets, blogs, RSS, in-person, via telephone, webinars, podcasts, osmosis, telepathy… the list goes on and on) and everyone has their own communication preferences. Some will only use one, maybe two of these tools whereas some like to use a three or four, while there are some crazed multi-tasking-enabled savants (a.k.a. crazed Mu-Ta-nts) who use a five or more of these throughout the day. (more…)