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Evaluation Sites on the Web

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Library Sites

Outreach Evaluation Resource (OERC) at the Pacific Northwest RML.

The OERC "will facilitate effective use of planning and evaluation in the NN/LM by conducting continuing education activities, providing access to Web-based educational materials, providing information and consultation, and encouraging communication between NN/LM regional offices to foster learning and support regarding best practices. In doing so, the OERC will work with all Regional Medical Libraries (RMLs) and various other Network libraries as appropriate."

Planning and Evaluating Health Information Outreach Projects:
Picture of covers of the 3 booklets

This 2006 series of three booklets presents step-by-step planning and evaluation methods. Along with providing information about evaluation, each booklet includes a case study and worksheets to assist with outreach planning. The booklets are designed to supplement Measuring the Difference: Guide to Planning and Evaluating Health Information Outreach and to support evaluation workshops.

Measuring the Difference

Measuring the Difference This 130-page guide is a primer (including tools and resources) for planning and evaluating health information programs. It was developed by the National Network of Libraries of Medicine, Pacific Northwest Region and the National Library of Medicine.

To receive a single free copy, send an email request for "evaluation guide" to Include your name and mailing address.

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Institute for Museum and Library Services - Evaluation Approach

A tutorial for libraries considering a National Leadership Grant from IMLS. Covers defining and planning the project including needs assessment, target audience, goals, activities, evaluation approach, schedule and resources.

Library Success Wiki: Services for Health Information Consumers

Find or share library partnership projects.

Outcomes Toolkit Version 2.0

A four step process of conducting outcome-based evaluation. IBEC worked with several libraries around the country to develop and test the process and the evaluation instruments you will find in the toolkit. The four steps are:

  • Getting Started
  • Collecting Data
  • Analyzing Data
  • Using What You Find

Each step is discussed and is accompanied by exercises.

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ALA Interface Volume 24 (4), 2002

This issue includes several articles on outcomes based evaluation in libraries.

Web Junction - Focus on demonstrating impact

"Looking for ways to show your community--and your funders--the difference your library makes? In January and February of 2004, WebJunction focused on strategies and practical techniques for demonstrating your library's impact" -

Organization Sites

The WK Kellogg Foundation

The Kellogg Foundation "views evaluation as a tool for learning how to do our work better." This site offers information about approaches to evaluation, questions, creating an evaluation plan, budgeting and managing an evaluation project. You can download a pdf of the Logic Model Development Guide and the Evaluation Handbook - two excellent resources for the novice evaluator.

United Way

Outcomes Measurement Resource Network - "(t)he Resource Network offers information, downloadable documents, and links to resources related to the identification and measurement of program- and community-level outcomes."

Resources include links to United Way documents, other non-profit websites' evaluation information, reports, tools and how-to's

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Association for Community Health Improvement

Resources for planning and assessment, identifying outcomes and indicators, worksheets and templates

THRIVE: A Community Approach to Address Health Disparities

Prevention Institute is updating its Community Approach to Addressing Disparities in Health with the revision of THRIVE: Toolkit for Health and Resilience in Vulnerable Environments. A centerpiece of THRIVE is a set of community level factors that are linked to Healthy People 2010 Leading Health Indicators. It now features a simplified list of thirteen factors to facilitate use of the tool at the local level. (

Evalued - a toolkit for e-library developments

A British site " designed to support information services staff in Higher Education Institutions with the evaluation of electronic information services." Four sections address how to evaluation with a step by step guide to the process, information and tips on evaluation themes, a tools archive including questionnaires, interview questions, checklists and statistics for various themes, and a site to create custom tools based on those in the toolkit.

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Other Sites

Department of the Navy

Information Literacy Toolkit (

TTAC: Tobacco Technical Assistance Consortium

The Power of Proof: An Evaluation Primer ( "is a series of online educational tools ...This series will give those who are new to evaluation, and those who want to brush up on their skills, access to a collection of introductory information, tools, and resources from experts in the field."

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Contact Betsy Kelly, Assessment and Evaluation Liaison, with questions or comments about the program or for assistance in designing evaluation criteria for outreach projects and activities.