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Agenda: Knowledge Sharing in Hospitals: The Librarian's Role

April 16-17, 2009
Eccles Health Sciences Library, University of Utah
Salt Lake City, UT

April 16, 2009    
1:30 – 2:00 pm:   Registration and snacks
2:00 –  2:30 pm:   Welcome and logistics
  • Welcome and Orientation
  • Review OARRs: (Objectives, Agenda, Roles and Rules)
  • Recap results of the pre-sessions

2:30 – 4:00 pm:   Discover phase / questions and stories
This section will allow for one-on-one interviews and share insights with the group to help participants discover commonality, relate their own stories to others, build trust and develop positive images and attitudes.
  • Networking exercise [If needed]
  • Interviewing time
  • Participant introductions/storytelling--Who are we? What brings us here?

4:00 – 4:15 pm:   Rapid fire recap: what did we hear that was exciting? What strengths were   discovered?

4:15 – 4:30 pm   Plans for tomorrow. What we’ll be up to?

6:00 – 8:00pm:   Networking Dutch treat dinner

     
April 17, 2009    
8:00 – 8:30 am:   How did yesterday go?

8:30 – 9:15 am   Dream phase / themes and dreams
This section will help participants articulate their boldest, most provocative hopes for the future.
  • More on our strengths: how can they be leveraged?
  • How would librarians work on multidisciplinary teams to contribute to improved knowledge sharing for quality and safety?
  • Where to we want to go? What would an ideal knowledge sharing environment in health care look like?

9:15 - 10:15 am   Plan-do-study-act
This section will build on the earlier introduction to the plan-do-study act quick tests of change process and explore ways librarians can work with a multidisciplinary team to identify avenues for the impact of knowledge management and sharing initiatives in their hospital.

10:15 – 10:30am   Break
10:30 – 11:30 am   Design phase: Getting started
This section will foster collaborative creation of a set of aims and tactics to test ideas to drive change.
  • What are our goals and aims?
  • What are some concrete tactics to explore a process for getting to those goals?

11:30 – 12:15 pm   Design phase: Getting concrete
This section will help the group articulate the realties of the work they envision and how its impact can be documented and translated to gain buy-in at the organizational level for the changes and the resources required to support them over time.
  • What should be done first?
  • Can its impact be measured?
  • How will we know we are successful? 

12:30 – 2:00 pm   Working Lunch
Destiny phase: a plan for action
This section will use breakout groups interested in similar projects to focus on the specifics of implementing the PDSA process and to test concepts to explore a librarian’s impact in knowledge management.
  • Timelines, resources, team roles, knowledge gaps, benchmarks

2:00 – 3:00 pm   Sharing thoughts, plans and building commitment
This session ends with an opportunity for teams/ participants to share their PDSA plans, thoughts about what their workshop experience and identify the commitments of the teams and the group as a whole for future action and learning.
  • PDSA project report out
  • What surprised us: Ah-ha moments
  • Committing to the community: keeping the fire burning!

3:00 – 3:15 pm   Wrap up and next steps
     

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