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Joint Commission on Community Engagement

In preparing to teach a class today in Houston, I am reviewing again the Joint Commission’s Report “Hospitals Language and Culture: A Snapshot of the Nation“. http://www.jointcommission.org/PatientSafety/HLC/ Chapter Nine of this report is titled “Community Engagement” and begins: 

“Our sixth and final domain focuses on hospital efforts to engage their communities. One important element of the community engagement domain is an assessment of the community’s demographics (including age, gender, educational, socioeconomic, racial, ethnic, cultural, and linguistic composition). Outreach activities that may increase diverse populations’ use of hospital services through education and tailoring of services to meet specific population needs is another important element.

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