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Affordable Care Act Information

Primary NN/LM MAR Contact: Lydia N. Collins / Consumer Health Coordinator /

| ACA LibGuide | Upcoming Trainings | MedlinePlus (NLM) | OCLC WebJunction | Centers for Medicare & Medicaid Services |

Affordable Care Act

Comprehensive ACA Guide

  • As a regional medical library, NN/LM MAR is dedicated to providing updates on reliable, unbiased resources related to the Affordable Care Act (ACA) for public libraries and other organizations.  These resources will assist with understanding ACA and support the general public with making informed decisions about their health care options.
  • This guide will be continually updated with key resources. 
  • The guide includes state-specific information developed to better serve the needs of our 4-state region.

The current enrollment period for individuals seeking health care coverageis still open! The following resources are intended to support libraries as they develop their own priorities for responding to patron inquiries in this area.

  • The National Disability Navigator Resource Collaborative provides cross-disability information and support for Navigators and other enrollment specialists. More information, including access to a comprehensive guide for serving individuals with disabilities in the ACA marketplace, is available:



  • Health Happens in Libraries: Health Information Resources for Library Staff

    Archive now available

This webinar enables viewers to learn more about the health information resources available through the National Library of Medicine and the NN/LM. Representatives of the NN/LM Pacific Southwest Regional Medical Library discussed their collaborative efforts with public libraries regarding the Affordable Care Act and other popular health information topics, and shared strategies for strengthening your own library’s health information services, to improve the health literacy of your community.

  • Affordable Care Act: Hear from the Experts! / Special Event - October 24, 2013 (Recording | Transcript)
  • Description: Assistors, Navigators and Marketplace Guides are certified and trained to educate and provide enrollment assistance to individuals and small businesses about health insurance options available through the Marketplace.  We have invited a representative from DE, NJ, NY and PA to participate on a panel discussion and answer questions about assisting consumers with the Marketplace. 

    Qualified representatives participating on this panel include:

    • Robin Stockton / Center for Family Services, Navigator Program, Camden, NJ
    • Rebecca Cashman / Resources for Human Development, Inc., Navigator Program, Philadelphia, PA
    • Lauren Pendergast / Program Coordinator for the Marketplace Guides at Christiana Care Health System, Wilmington, DE
    • Kathy Cannatelli / Director, Community Health & Preventive Medicine, Christiana Care Health System,  Wilmington, DE
    • Catherine C. LaMay / Program Manager, Saratoga Hospital Health Insurance Navigation Program, Saratoga Springs, NY
  • Federal Depository Libraries and the Affordable Care Act

    Archive and slides are now available.

    There is an abundance of information about the Affordable Care Act (ACA), and many opportunities for libraries. IMLS is working with the Centers for Medicaid and Medicare and with WebJunction and ZeroDivide to provide library staff with the online resources and community contacts they will need to respond to questions about the Marketplace. One of the key roles that Federal Depository Libraries can play is to maintain an awareness of available resources in your area, and develop an approach for connecting patrons to those resources in the way that makes the most sense for your community.

    Federal Depository Libraries are a key resource in connecting the public with documents and resources that are produced by the federal government (find a Federal Depository Library near you). Please join us for this interactive session, where we will discuss strategies for libraries to identify ACA resources, hear from a Federal Depository member library that is working to prepare for patron requests, and obtain key policy and resource updates from ACA experts.

    Presented by:

    • Susan Hildreth, Institute of Museum and Library Services
    • Susie Butler, Centers for Medicare and Medicaid Services
    • Kendra Morgan, WebJunction
    • Robbie Sittel, Tulsa City/County Public Library (FDL member)

Health Insurance Marketplace Training Schedule

  • Understanding the Affordable Care Act

    NN/LM PSR presented this session featuring Dylan Roby, Ph.D., Assistant Professor of Health Policy & Management, UCLA Fielding School of Public Health, and resident health insurance expert. He emphasized the three major foci of the ACA: improving access to health care, reducing costs, and inproving quality. Dr. Roby reviewed the stages of implmenting the law and covered topics such as tax subsidies, Minimum Essential Coverage Requirements, protections for consumers, reducing waste and fraud, Medicare and Medicaid payment innovations, Accountable Care Associations, and the future outlook for health insurance coverage in the U.S. A recording and slides are available:

  • Affordable Care Act (ACA) Update (Lunch with the RML session)
  • NN/LM MAR presented an overview of the Affordable Care Act, resources to assist with the upcoming Marketplace enrollment, and ways you can stay informed. Archived slides and recording available at:

  • Meaningful Use: Libraries Connecting Patrons to ACA Resources

WebJunction sponsored this webinar to explore strategies for public libraries to identify ACA resources, hear from libraries working to prepare for patron requests, and obtain key policy and resource updates from ACA experts. Archive Viewing Options


Key Resources

MedlinePlus (National Library of Medicine)

  • Health Insurance

    This website provides authoritative resources for specific populations (seniors, women, children, etc.), on financial issues, specific conditions, an overview, and the latest news.

OCLC WebJunction (a learning place for libraries)

As we enter 2014, individuals continue to learn about new health insurance options available to them as part of the Affordable Care Act. Read on for resources to support libraries as they develop their own priorities for responding to patron inquiries in this area.

Health Happens in Libraries is a program to improve public library eHealth services and increase library staff capacity to respond to patron requests for information regarding the Affordable Care Act. 

  • Health Happens in Libraries website | 10/23/2013
    • Visit our project page and spread the word about our updated Resources section, where you will find:
      • Resources produced as part of WebJunction’s work to support libraries in their efforts to provide eHealth services to their communities
      • Official Affordable Care Act (ACA) resources for all states
      • Examples of resources created by libraries to respond to patron ACA and eHealth inquiries
      • FAQs

      We know that health information support happens in libraries everyday, and we want to hear from you. If you have a story to tell or perspective to share about your library’s role in supporting community health and wellness, please email us at Here are a few questions we are interested in:

      • What programs or resources does your library provide to support health and wellness in your community? How do patrons and/or community partners benefit from these services?
      • In what ways has your library been involved in supporting patrons with ACA application and enrollment activities? What are you learning from responding to this new information need?
  • Libraries Lead the Way in Preparing for the Affordable Care Act
  • WebJunction’s FAQ section has been updated to reflect a question related to the role of libraries and librarians and the Affordable Care Act.

WebJunction sponsored this webinar to explore strategies for public libraries to identify ACA resources, hear from libraries working to prepare for patron requests, and obtain key policy and resource updates from ACA experts. Archive Viewing Options

Centers for Medicare & Medicaid Services

  • Contact Us (Affordable Care Act) | (Centers for Medicare & Medicaid Services)
  • Find Local Help (Affordable Care Act) | (Centers for Medicare & Medicaid Services)

If your state is participating in the federally-facilitated Marketplace, the Centers for Medicare and Medicaid Services (CMS) has an online ordering system for print materials. Libraries are welcome to request these print materials from CMS. However, it is important to note that quantities are limited and stock is constantly changing. You will need to create an account to be able to view and order materials. Once you have an account, search on the keyword “marketplace” to see the available publications.

In the near future, CMS expects to add an option to order and/or download print versions of the Federal Application form (not available until open enrollment begins on October 1). While print forms will be an option, applicants are strongly encouraged to apply online because they will see real-time eligibility and available health insurance options.

This feature allows you to choose to receive all CMS updates.  For those specific to the Marketplace, choose Outreach and Education -> Health Insurance Marketplace (Exchange)

This website was created to prepare Americans for open enrollment to sign-up for private health insurance. The new tools will help consumers understand their choices and select the coverage that best suits their needs. Open enrollment begins October 1, 2013. For Spanish-speaking consumers:

Health & Human Services (HHS)