New Webinar:  Running Your Hospital Library Like a Business

Hospital librarians provide a valuable service to their hospitals, a service that needs to be managed like the business it is.  Through a series of four, 90-minute online classes, you will:  define and describe how your organization calculates you dollar value; walk through the steps needed to write a business plan that matches the mission and objectives of your hospital; learn to be a convincing negotiator; learn how to show your worth with dollar signs rather than anecdotes.  As you look at the business of hospital libraries, you will develop a business backbone, allowing you to provide valued services that are aligned with the values of your hospital. In these challenging times developing a strategic business sense is essential.

Beginning May 31 running four successive Fridays, 1:30 – 3:00 pm (ET)

Participants in this series of programs will further develop their library business skills.  Goals specific to each session include:

May 31/ Session 1:  A Paradigm Shift: Asking “Why” Before Saying “Yes”

At the conclusion of this session, participants will be able to:  a) Define and describe how their organization calculates their dollar value; b) List two questions that explain how their job value is calculated from a HR/Finance perspective; c) Identify and describe their hospital or system’s strategic imperatives; d) Analyze the role of selective dissemination of information in demonstrating worth; e) Discuss the importance of the reference interview and the all-important ‘why’ question; f) Define the people we serve.

June 7/ Session 2:  Writing a Business Plan

At the conclusion of this session, participants will:  a) Know the benefits of writing a business plan and how to write one; b)  Describe their library’s business/focus; c) Identify the people they serve; d) Have written the beginning of their library’s business plan.

June 14/ Session 3:  The Art of Negotiation

At the conclusion of this session, participants will:  a) Appreciate strategic approaches to negotiating; b) Know at least three specific negotiating strategies; c) Identify examples of workplace situations where these negotiating strategies may be applied; d) Develop negotiating strategies and know to which workplace situation they apply.

June 21/ Session 4:  Proving Your Worth / Adding to Your Value

At the conclusion of this session, participants will be able to:  a)Calculate the dollar value of services in a way their hospital administrators can appreciate; b) Demonstrate their worth through information dissemination; c) Determine their customers’ needs; d) Align the library’s mission and objectives to that of the hospital; e) Conduct community outreach.

Registration:  No cost  / http://nnlm.gov/mar/training/register.html?schedule_id=2255
Deadline:  May 28, 2013  (Members of NN/LM Middle Atlantic Region will be given first priority)

This class is composed of four – 1.5 hr. sessions with 1.5 MLA CE awarded for each session attended.  For a complete description of this class:  http://cech.mlanet.org/node/815

You only need to register once.

NOTE:  At this time the class will be not be available to access online after the class session is over.

Sponsored by   Middle Atlantic Region

Additional questions:  Michelle Burda  / mburda@pitt.edu / (412) 624-1589

The annual election will be conducted this summer for following three MAC officers:

• Chair Elect/Chair/Immediate Past Chair (Three year term)
• Treasurer (Three year term)
• MAC Nominee to the MLA Nominating Committee (One year term, the winner of this MAC election is forwarded to MLA to be placed on the ballot for MLA’s Nominating Committee)

The MAC Nominating Committee has been formed and we are seeking your suggestions for nominees.  Please send names of your colleagues or yourself to a member of the Nominating Committee to consider along with a brief justification.  The members of the Committee are:

• Siobhan Champ-Blackwell siobhan.champ-blackwell@nih.gov
• Lois Culler lois.Culler@inova.com
• Marilyn Daniels mdaniels@excelahealth.org
• Grace Gmeindl grace.gmeindl@mail.wvu.edu
• Elaine Sullo elainej@gwu.edu
• Rick Peterson rick.peterson@duke.edu

The Nominating Committee looks forward to your assistance in putting together this year’s slate of candidates.  We hope to have the slate finalized by the beginning of May so please send your suggestions soon and make sure that your membership dues are up to date so that you can vote.

Rick Peterson
Chair, 2012-2013 MAC/MLA Nominating Committee
Duke University Medical Center Library & Archives

Durham, NC 27710

Join us on Monday, April 8th at the Sheraton Eatontown, NJ.  Come together with the emergency planning community, first responders, public health workers, and community and faith-based groups to provide a forum for discussing roles libraries can play in supporting future disaster preparedness, response and recovery efforts:  http://lss.njstatelib.org/events/2013/apr/08/ports_in_a_storm_the_library_as_disaster_recovery_center

The next METRO Science Librarians SIG meeting will be:

Friday April 19 – 1:30 – 4:30 PM
METRO Headquarters
57 East 11^th Street – 4^th Floor
New York, NY

This meeting will be a research forum featuring the following speakers and topics

• Implementing Kindle and iPad borrowing services in the Health Sciences Library and creating e-books collection – Irina Meyman – Lutheran Medical Center

• Studying International Scientific Collaboration through the Web of Science – Selenay Aytac – LIU Post

• Outreach and information literacy for engineering students – Jay Bhatt – Drexel

• Assessing Use and Usage of Butler Library – Nisa Bakkalbasi, Barbara Rockenbach and Francie Mrkich  – Columbia University

• Measuring the Disparities between Biology Undergraduates’ Perceptions and Their Actual Knowledge of Scientific Literature with Clickers – Aditi Bandyopadhyay – Adelphi University

Please register at http://metro.org/events/312/

Please contact me for further Information

Bruce Slutsky
New Jersey Institute of Technology
Robert Van Houten Library
323 Martin Luther King Blvd
Newark, NJ 07102
slutsky@njit.edu
(voice) 973-642-4950 (fax) 973-642-7862
Twitter NJITREF

Unique grant opportunity:  http://pweb1.rwjf.org/applications/solicited/cfp.jsp?ID=21422
www.dhss.delaware.gov/dsaapd<http://www.dhss.delaware.gov/dsaapd

Contact Delaware’s Aging and Disability Resource Center (ADRC) to simplify your access to aging and disability services / 1-800-223-9074.

Beyond an Apple a Day:  Providing Consumer Health Information at Your Library

Presenter:      Kate Flewelling, Outreach Coordinator, MAR

Location:         Clinton Essex Franklin Library System, Plattsburgh, NY

Date:                 April 23, 2013

Details:            http://nnlm.gov/ntcc/classes/class_details.html?class_id=30

Caring for the Mind:  Providing Reference Services for Mental Health Information

Presenter:      Kate Flewelling, Outreach Coordinator, MAR

Location:         Clinton Essex Franklin Library System, Plattsburgh, NY

Date:                 April 23, 2013

Details:            http://nnlm.gov/ntcc/classes/class_details.html?class_id=31

MAR and others have added several new classes or new sections of classes.  So make sure to check out all the listings  so you don’t miss anything important!

When asked, leaders in communities everywhere will say that communication is by far the biggest problem during an emergency. Communication is such a broad term that it does not pinpoint the problem. Is it actual communication systems like phone lines and cell towers? Is it the communication you receive or try to obtain in an emergency? Is it communication to the people you are responsible for? Is it communication from the people you are responsible for? The question becomes how do we go about addressing these issues?  Start small and focus on one solution to one communication problem.

The New York City Office of Emergency Management (OEM) has instituted the Partners in Preparedness program. OEM’s Partners in Preparedness program is designed to help organizations in the New York City metro area better prepare their employees, services, and facilities and develop a trusted communication system before disaster strikes. To become a Partner, an organization must complete five preparedness activities (three required and two additional) and report their actions through a partner’s survey. Only then will the organization become an official partner and obtain a Partners in Preparedness seal.

The three required activities are:

1) Stay Connected – Encourage coworkers and volunteers to sign up for Notify NYC, the city’s free real-time emergency notification system.

2) Get Prepared – Set up and test an emergency contact plan or call tree for your organization.

3) Send Preparedness Messages – Use e-mail, Facebook, Twitter, or your website to test and send preparedness messages to your employees.

To make the process simple and streamlined, the OEM provides marketing materials, samples, and pre-approved messaging for each activity. The end result is a larger pool of people better connected to a trusted information source prior to, during, and after an emergency.  Other added benefits to becoming a Partner in Preparedness include:

• Highlighting the dedication to the safety and well-being of employees and their families.
• Gaining tools and resources to prepare organizations for all types of emergencies.
• Receiving emergency updates from OEM.
• Displaying an official seal from OEM to demonstrate commitment to emergency preparedness.

Shearman & Sterling, LLP, an international law firm with a worldwide presence of some 1000 attorneys in 20 offices around the world, is headquartered in midtown Manhattan and is an official Partner in Preparedness. “During Hurricane Sandy, the support we received from Partners in Preparedness was incredible,” says Toni Reiffe, Sherman and Sterling’s Business Continuity Manager.  Reiffe adds that the information from Partners in Preparedness was constant and reliable before, during and after the storm. “We knew what city services were impacted and were able to get that information directly to our employees. We opened our doors on Wednesday after Sandy because people needed to come back to work in order to continue serving our clients in New York and around the world. Even people with direct hits to their homes came into the office. People needed to get back to normal.” Reiffe states that she knew that the OEM had their work cut out for them with the displacement of individuals, families and businesses that were affected but, thanks to Partners in Preparedness, Sherman & Sterling was essentially self-sufficient and not a drag on OEM’s stretched resources.

Shearman & Sterling set an example by taking key steps prior to an emergency by becoming a Partner in Preparedness and providing a more resilient organization for their staff and to the community of New York City. Reiffe points out that business continuity has graduated from just the practice of IT system redundancy to all systems and practices of keeping a business operational in an emergency. A big part of that, she says, is the personal preparedness of staff. “In an emergency, someone who is prepared has a better chance to help the firm,” says Reiffe.  She is raising the preparedness awareness level of individuals at her firm one person at a time.

The Partners in Preparedness program was selected as one of the promising examples of the Whole Community Approach to Emergency Management in 2013. Please go to this website for more information about Partners in Preparedness and the Whole Community Program.  View article….

Presenter:      NLM National Training Center

Location:         Online

Date:                 June 25, 2013

Details:            http://nnlm.gov/ntcc/classes/class_details.html?class_id=519

Presenter:      Carrie Iwema, Information Specialist in Molecular Biology, University of Pittsburgh

When:              Friday, April 12, 2013 / 8:30 am – 1 pm

Where:            WNYLRC Training Center, Buffalo, NY

Details:  http://www.wnylrc.org/index.asp?orgID=140&custom=reportoutput&reportID=46&sid=&outputStyle=workshopReport&workshopId=497794