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Archive for the ‘General (All Entries)’ Category

Award Report: Extending the Reach: Health Information Resources for Unaffiliated Health Professionals–Rochester Regional Library Council

Friday, June 3rd, 2011

This project provided awareness and onsite training sessions for nine health agency partners. These agencies were identified as unaffiliated,  i.e., the health professionals working there (nurses, therapists, social workers, and others)  did not have use of the licensed and expensive electronic resources that are available to personnel at many hospitals and universities.

The plan to provide quality resources to these unaffiliated health professionals was developed under an earlier NN/LM MAR Planning Grant.  Under this project, a gateway on the CLIC-on-Health website was created that brought together links to free quality resources available from such sites as:  PubMed/Medline, MedlinePlus, NOVELNY Health Reference Center Academic, NLM Gateway, and the NLM Drug Information Portal.  Resource training including self-guided online tutorials and user guides were developed and made available for use 24/7.  A training program using the resources available from the For Local Health Professionals section on the CLIC-on-Health website were used as a “gateway” to instruct health professionals in the use of free health resources/databases on the web.

Sixteen awareness/training sessions enabled training for 155 participants.  Informational materials were provided for an additional fifty agency partner staff.  This training included the discussion of freely available health resources and access options for this information, including the role of Rochester area libraries.  The majority of training participants reported an increase in their level of awareness of free health information resources and of options for obtaining needed materials.

The project also enabled contact with academic librarians and their School of Nursing Faculty so nursing students would be made aware of the CLIC-on-Health for Local Health Professionals webpage prior to their graduation, as many of them will be employed in agencies that are unaffiliated.

The project was marketed to an extended group of potential users through the creation of a CLIC-on-Health poster/advertisement that is being sent to area libraries, nursing homes, insurance companies, and other health agencies.

Barbara Ciambor
Outreach Librarian
Rochester Regional Library Council

Award Report: “One-Stop” Shopping for Health Information–Rochester Regional Library Council

Wednesday, June 1st, 2011

CLIC-on-Health, created by the Rochester Regional Library Council (RRLC), is a gateway to quality healthcare information geared to target audiences such as teens, seniors, and health professionals–particularly those unaffiliated with hospitals and universities, and therefore unlikely to have access to licensed electronic resources. CLIC-on-Health is a collaboration of medical, public, and school librarians, and healthcare agencies in the Greater Rochester Region. Its purpose is to provide the people of the greater Rochester, New York, area with the high-quality healthcare information and resources they need to make wise lifestyle and healthcare choices.

The purpose of this Technology Improvement Award was:

  • To create a “meta-search” of health websites selected by librarians, allowing users to have a one-stop shopping experience when seeking health information.
  • To create a mobile version of CLIC-on-Health.

In late summer 2010, as work on the project began, the CoH Steering Committee determined the “meta-search” was not needed; MedlinePlus already provided a very similar feature. The Committee noted, however, that mobile computing was becoming more important as a method for people to access the Internet. The Project changed focus to that aspect.  As the project progressed, reports from The Pew Research Center validated our decision to focus on mobile computing.  A March 2011 report stated that 47% of adults get at least some of their news and information on a mobile device.

This project enabled the RRLC to create a mobile application and mobile website for CLIC-on-Health.  Working with a vendor (ITX), we created an “app” for the iPhone (available on iTunes, app name: ClicOnHealth) and Android phones, and a mobile version of the website.

The mobile version of CLIC-on-Health will be particularly useful for nurses and other healthcare professionals that are part of our NN/LM funded Outreach Award Extending the Reach:  Health Information Resources for Unaffiliated Health Professionals.”

Kathy Miller
Executive Director
Rochester Regional Library Council

Change to ILL National Maximum Base Cost

Wednesday, June 1st, 2011

From NLM:

The “National Maximum Charge” that limited Resource Libraries to charging $11 was removed as a requirement for Resource Libraries in the NN/LM contracts for 2011-2016. The change was effective May 1, 2011. As needed, Resource Libraries may raise ILL fees to recover costs. Primary Access Libraries and Other libraries were already able to charge fees necessary for cost recovery. As always, all charges and provided services must comply with the copyright law.

NLM removed the $11 limit because we had received multiple requests from Resource Libraries who stated they were unable to recover their costs at $11 per article. Additionally, Resource Libraries were permitted to charge above the $11 limit via surcharges which caused confusion among network members in regards to the expected charge. The removal of the National Maximum permits all libraries in the Network to charge cost recovery based fees.

As a point of reference on lending, during the previous contract period of May 2006-May 2011, Primary Access Libraries filled nearly 43% of the DOCLINE requests. Resource Libraries filled just over 31% of the requests. “Other” libraries borrowed lent just over 22% of requests.

We recommend that libraries changing their fees provide adequate notice to their regular borrowers, and through regional lists. Borrowers may wish to review their Routing Tables. Borrowers unable to find a lender can route requests to NLM, whose base ILL fee remains unchanged at $9.

Position Announcements for NN/LM MAR

Tuesday, May 31st, 2011

The University of Pittsburgh Health Sciences Library System (HSLS) seeks applications for the positions of Consumer Health Coordinator, Network Services Coordinator, Outreach Coordinator and Technology and Communications Coordinator for the National Network of Libraries of Medicine – Middle Atlantic Region (NN/LM-MAR). Energetic, creative and service-oriented librarians, interested in collaboration, teamwork, and innovation, are encouraged to apply.


See the University of Pittsburgh, Health Sciences Library for complete position announcements:

NLM Gateway To Be Discontinued in December

Tuesday, May 31st, 2011

NLM Technical Bulletin, May-Jun 2011, NLM Gateway Transitioning to New Pilot Project Site

On December 1, 2011, the NLM Gateway will transition to a new pilot project from the Lister Hill National Center for Biomedical Communications (LHNCBC). The current version of the NLM Gateway provides search access across multiple databases; however, all but one of these databases is available from other NLM sources, and most users of those databases search them directly and do not use the NLM Gateway. Only one database, Meeting Abstracts, is uniquely located on the Gateway system. Although NLM has invested in and supported the NLM Gateway for eleven years, based on current budget limitations and the results of evaluations of the use of NLM Gateway, the Library has recently decided to discontinue this service, as currently configured, and transition to a new pilot project site.

NLM Releases Medicine in the Americas, a new digital resource

Wednesday, May 25th, 2011

NLM is pleased to announce that the first books digitized for the MHL collection are publicly available in our Repository  “Digital Collections”.

For more information about the collection  “Medicine in the Americas”  see the news announcement at:



CDC Job Opening in Public Health Informatics – apply by june 1

Wednesday, May 25th, 2011

CDC’s Public Health Informatics and Technology Program Office is seeking a visionary yet practical public health informatics leader toward a strong infrastructure for tomorrow’s prevention-oriented health care system. The Division of Informatics Solutions and Operations creates and maintains services used widely across public health: directory, messaging, transport, vocabulary provisioning, inventory systems, data warehousing, data access, help desk services and more. This infrastructure is transforming to address new HITECH promises and challenges. Please let any potential candidate know they must APPLY BEFORE JUNE 1.


For information:

Award Report: Health Information Center Development–Lancaster General Hospital

Wednesday, May 25th, 2011

“Health Information Center Development,” a project supported through an NN/LM MAR Small Project Award,  involved the Lancaster General Health Sciences Library partnering with professionals who work directly with senior citizens.  The three targeted collaborative groups were The Library System of Lancaster County, Lancaster County Senior Center personnel, and the Lancaster Activity Directors Association.

On April 26, 2011, the library hosted a session attended by senior center personnel from throughout Lancaster County. The session started off with a video that emphasized the issues—and possible consequences–associated with low health literacy.  The presentation then detailed information-seeking behaviors of seniors, clarifying the important role the targeted audience plays in supporting older adults in health information literacy.  In addition, recommended resources were demonstrated, including, the Library System of Lancaster’s Health Information Network.  The portal is the gateway to numerous local and national organizations and resources, including MedlinePlus for Seniors, NIH Senior Health, and the National Institute on Aging, which were also individually explored in the session.

Participants were given the opportunity to provide feedback through pre- and post-session surveys.  Although not statistically significant,  all attendees answered “True” to the post-survey items indicating that the session had improved their ability to find good health information for seniors, and made them more confident in their ability to find good health information.  All participants received a mouse pad (pictured below) that included project information and a link to, bookmarks to distribute to seniors at their work sites, and copies of selected government health-related publications, which they can also obtain on their own.  We look forward to following up with those who attended, as well as to expanding our outreach to others who would benefit.

Cynthia McClellan
Director, Health Sciences Library
Lancaster General Health

Award Report: Supporting the Transformation to Digitial Resources with In-Libray Laptop Computers–University of Rochester

Monday, May 23rd, 2011

The University of Rochester Medical Center Libraries in Rochester, NY, was awarded a Technology Improvement Award by the National Network of Libraries of Medicine (NN/LM) Middle Atlantic Region in 2010-2011.  The award was used to implement a laptop lending program in the Edward G. Miner Library, with the goal of improving access to digital resources by expanding availability and access to public computers for library customers.

Five laptop computers (three PC’s and two Macs) were purchased and configured for checkout through the integrated library system.  A team at Rochester developed policies and a borrowing contract to ensure the ongoing security of the systems.  In addition, the devices are configured with LoJack for Laptops™ to facilitate recovery in the event of loss or theft.

The program was implemented at the beginning of 2011.  Usage and satisfaction data were collected before, during, and after a two-month evaluation period.   One of the data collection tools was a desktop pop-up survey. The survey was configured to ask a question about the laptop service, thereby both advertising the service and collecting data about user awareness of the service.

Findings suggest that advertising was successful in making users aware of the service, and that people who used the service were satisfied with it.  In general, people chose laptops instead of desktops because of the setting/location of use, portability, and comfort.

The initial role of the service will enhance and complement the access afforded by public desktops. The library will continue to operate the service and re-evaluate its role and scope as user awareness, experience, interest, and usage patterns evolve.

Michael Bell
Assistant Dean for Information Technology–River Campus Libraries
Assistant Director, Information Technology–Medical Libraries
University of Rochester

MedlinePlus User Survey Results

Monday, May 23rd, 2011

From the NLM’s  Reference & Web Services Section:

Want to learn more about who is using MedlinePlus and MedlinePlus en español?  Looking for the latest user statistics for your next presentation or outreach activity?

The National Library of Medicine is pleased to announce the results of the 2010 MedlinePlus user survey, powered by the American Customer Satisfaction Index (ACSI).  The survey results give you a snapshot of a representative sample of MedlinePlus and MedlinePlus en español users,  their demographics, their reasons for visiting the site, and how they use the health information provided by MedlinePlus.  Thousands of users voluntarily responsed to our online survey in 2010. Thank you if you were one of them.

Visit to view the 2010 survey results for and to view the 2010 survey results for MedlinePlus en español.  You can also find links to the 2010 survey results on the English and Spanish “About MedlinePlus” pages in the right column.

We hope you’ll find this data interesting and helpful in your efforts to reach out to new and existing health information customers.  Please let us know if you have any questions or comments about the results.

 For more inofrmation, go to –