Skip all navigation and go to page content
NN/LM Home About MAR | Contact MAR | Feedback |Site Map | Help | Bookmark and Share

Archive for the ‘DOCLINE’ Category

Online DOCLINE Training Series Begins September 2

Tuesday, August 25th, 2015

You are invited to join us for session 1 of our four part DOCLINE webinar series, Wednesday, September 2, 2015, 1:00 p.m.  ET

The DOCLINE Training Series is appropriate for both new DOCLINE users and those who want a refresher.

You do not need to register and it’s FREE!  1 MLA CE is awarded to attendees.

Login: https://webmeeting.nih.gov/memberservices

Class Descriptions:

Beginning DOCLINE: September 2, 2015 / 1 PM (ET)

http://nnlm.gov/ntcc/classes/class_details.html?class_id=21

This class covers the bare essentials of DOCLINE where participants will have an increased understanding of the basic features of DOCLINE. The instructor will give an overview of the layout of the DOCLINE window and will provide a brief description of some of the most commonly used features and their functions.

DOCLINE Routing Tables: September 9, 2015 / 1 PM (ET)

http://nnlm.gov/ntcc/classes/class_details.html?class_id=913

This class will provide an in-depth look into DOCLINE Routing Tables. Participants will learn about using their Borrowing Preferences, brief explanation of copyright compliance, editing Routing Tables, M/A/N Map, setting up Lending Options, and more!

DOCLINE: Serial Holdings: September 16, 2015 / 1 PM (ET)

http://nnlm.gov/ntcc/classes/class_details.html?class_id=911

This class will provide an in-depth look into DOCLINE’s Serial Holdings. Participants will be provided with an introduction to the Serial Holdings database, how to add, remove, and update Holdings, how to run reports, and where to go to get additional Serial Holdings support.  Included in this class is using the embargo feature.

DOCLINE Borrowing and Lending: September 23, 2015 / 1 PM (ET)

http://nnlm.gov/ntcc/classes/class_details.html?class_id=883

This class will provide an in-depth look into DOCLINE Borrowing and Lending. Participants will learn about: using their Borrowing Preferences; the many ways to borrow; how to process request received; how to run and view reports; the different levels of requests (normal, rush, and urgent patient care) and more.

For questions or additional information contact Michelle Burda, MAR Network & Advocacy coordinator: mburda@pitt.edu or James Honour @ jhonour@uwyo.edu

DOCLINE users: review your information

Thursday, August 13th, 2015
Many of our region’s hospitals have undergone mergers, affiliations and some closures. As a result, hospital and library names have changed, ILL has become centralized, DOCLINE accounts are not being used, and the listing of staff members may no longer be current.  If this applies to your institution, or if you know of such closures/mergers, contact Michelle Burda, NN/LM MAR Network and Advocacy Coordinator so she can reflect such changes in DOCLINE and ensure more efficient functionality of the system.
 
Even if the above does not apply to you, this is a good opportunity to take 2 minutes to review your DOCLINE information so that your record reflects a current review date.  Follow these quick steps: 
1.       Log in to your DOCLINE account
2.       Click “Update (LIBID)” in the top menu bar
3.       Go through the Address, People, Membership and other fields in the side menu bar and edit as needed
4.       Click ‘Save’
5.       Even if no changes need made, clicking save will update your DOCLINE record review date.
 
For questions or assistance, and to report closures/mergers contact:
 
Michelle Burda
Phone: 412-624-1589
Network and Advocacy Coordinator
National Network of Libraries of Medicine, Middle Atlantic Region

 

Summer Vacation? How to prevent requests from routing to your library in DOCLINE

Thursday, June 25th, 2015

Summer vacation season is here and we’d like remind you to complete the ‘Out of Office’ request form in DOCLINE to prevent requests from routing to your library when it’s closed. Detailed instructions for completing the ‘Out of Office’ request form are here: http://www.nlm.nih.gov/services/doc_deactivate.html.

You can set a future ‘Out of Office’ date range and request RML approval at any time. However, we suggest you do it a couple of days in advance to allow your RML time to review. Please note only one ‘Out of Office’ date range is permitted at a time.

On the last day your library is active, please process as many requests as possible as ‘Filled’ or ‘Not Filled.’ At the end of the day, receipt any new requests and process all outstanding requests as ‘Not Filled’ so they will immediately route on to the next potential lender.

If you have questions, you can call your RML at 800-338-7657. Canadian libraries should call CISTI at 1-800-668-1222. You can also reach DOCLINE customer support by clicking Contact Us in DOCLINE and filling out the Ask a Question form or at https://docline.gov/docline/help/contact_nlm/help_page.cfm

Wishing you all a wonderful summer.

— The DOCLINE Team

DOCLINE and MLA 2015

Friday, May 8th, 2015

From NLM DOCLINE Team:

For those attending MLA, please note that there will not be a DOCLINE Users Group meeting this year.  We will post a presentation after MLA with information on DOCLINE activities.

We invite you to:

NLM Booth

** Monday, May 18th from 1:30 – 3:30 pm (Booth #419) A DOCLINE team member will be available to hear your feedback and answer questions.

For a complete list of NLM activities at MLA 2015, see:

http://www.nlm.nih.gov/pubs/techbull/ma15/ma15_mla_invite.html

DOCLINE users should consider attending the Resource Sharing SIG meeting so that you can share ideas with colleagues on issues related to ILL.

** Tuesday, May 19th from 1:00 – 2:00 pm in Room 616A of the Hilton.

Have a great meeting.

– The DOCLINE Team

DOCLINE Customer Service

National Library of Medicine

US: 1-888-FINDNLM (press 2)

Intl: 301-594-5983 (press 2)

http://www.nlm.nih.gov/docline

Document Delivery Webinars from the NN/LM MidContinental Region

Tuesday, April 21st, 2015

LinkOut! : Harnessing the Power of LinkOut for Libraries

Tammy Magid will be facilitating a webinar that focuses on “LinkOut for Libraries” services to provide user’s access to online full-text at the point of need – it’ll be a librarian’s primer on “LinkOut for Libraries” services, tools, and customer support services. This presentation will include a brief question and answer session for participants.

Tammy A. Magid, MLIS works as a Technical Information Specialist at the National Library of Medicine where she serves as the NLM LinkOut Coordinator and Team Lead.

When: Wednesday, April 29, 2015,   12 pm Mountain Time, 1 pm Central Time, 2 pm Eastern Time

Who: For those who use LinkOut or anyone else who wants to learn more about the technology.

Where: https://webmeeting.nih.gov/memberservices

 

Learn more about the Electronic Funds Transfer System (EFTS) Who benefits and How?

Jola Sliwinski, EFTS Program Coordinator, will be presenting an informative session on the Electronic Funds Transfer System (EFTS.) Participating DOCLINE libraries primarily use the system. Jola will present an overview and the advantages of using the system.  She will available to answer any questions.

Who: For DOCLINE participants not currently using EFTS and/or for current users. Anyone interested in the program is welcome.

When : Thursday, April 30, 2015, 1 pm Mountain Time / 2 pm Central Time, 3pm Eastern Time

Where:  https://webmeeting.nih.gov/memberservices

Log in as a “Guest” and receive prompts for the audio portion after entering the room. Captioning will be provided for both sessions and recordings will be archived.

DOCLINE Borrow and Lend

Saturday, March 21st, 2015

Date / Time:  Wednesday, March 25th / 1 – 2 pm (ET)

Where:  Online / No Registration Required

Registerhttps://webmeeting.nih.gov/memberservices

Summary:  Audience:  Anyone involved in Resource Sharing.  This session covers the borrow and lend functions in DOCLINE. Ideal for new users or as a refresher.  A collaborative project of coordinators in the Greater Midwest, Middle Atlantic, MidContinental, and Pacific Northwest regions.  1 MLA CE.

DOCLINE Serial Holdings

Friday, March 13th, 2015

Date / Time:  Wednesday, March 18th / 1 – 2 pm (ET)

Where:  Online / No Registration Required

Registerhttps://webmeeting.nih.gov/memberservices

Summary:  Audience:  Anyone involved in Resource Sharing.  This class will provide an in-depth look into DOCLINE’s Serial Holdings. Ideal for new users or as a refresher. Participants will be provided with an introduction to the Serial Holdings database, how to add, remove, and update Holdings, how to run reports, and where to go to get additional Serial Holdings support. New to this class using the embargo feature.  A collaborative project of coordinators in the Greater Midwest, Middle Atlantic, MidContinental, and Pacific Northwest regions.  1 MLA CE.

PubMed Send to Order Feature

Friday, March 13th, 2015

PubMed users continue to report an issue where the menu choices do not display when using the PubMed “Send to” feature. When this was first reported, it was determined that the problem occurs for those using older browsers (Internet Explorer 7 and 8) not supported by PubMed, or using “Compatibility View” in newer browsers (IE10 or 11). Users encountering this issue should upgrade to a more current version of Internet Explorer (IE10 or IE11) or use Firefox.

DOCLINE users with new or upgraded browsers should configure their browser settings according to DOCLINE System Requirements to ensure full functionality. PubMed users should refer to the Browser Advice for NCBI Web Pages site.

DOCLINE users who are unable to upgrade or change browsers at this time can work around the issue by opening two separate browser tabs or windows, one for PubMed and the other for DOCLINE. This will allow them to search PubMed in one window/tab, then copy & paste the PMIDs from PubMed into DOCLINE in the other window/tab. Users of IE10 or IE11 experiencing the issue should check that “Compatibility View” is turned off, as follows:

  • Open Internet Explorer
  • Click Tools
  • Click Compatibility View settings
  • Uncheck “Display all websites in Compatibility View” or remove DOCLINE from the list of “Websites you’ve added to Compatibility View”
  • Close & reopen Internet Explorer

Note to QDPortal users – if you experience the PubMed “send to” issue with a current browser version, contact QuickDoc customer at support@nesurv.com, or by phone at (617) 738-1800.

DOCLINE Routing Tables

Friday, March 6th, 2015

Date / Time: Wednesday, March 11th / 1 – 2 pm (ET)

Where: Online / No Registration Required

Register: https://webmeeting.nih.gov/memberservices

Summary: Audience: Anyone involved in Resource Sharing. This class will provide an in-depth look into DOCLINE Routing Tables. Participants will learn about using their Borrowing Preferences, brief explanation of copyright compliance, editing Routing Tables, M/A/N Map, setting up Lending Options, and more!   A collaborative project of coordinators in the Greater Midwest, Middle Atlantic, MidContinental, and Pacific Northwest regions. 1 MLA CE.

DOCLINE for Beginners

Monday, March 2nd, 2015

Date / Time:  Wednesday, March 4th / 1 – 2 pm (ET)

Where:  Online / No Registration Required

Registerhttps://webmeeting.nih.gov/memberservices

Summary:  Audience:  Anyone involved in Resource Sharing.  This class covers the bare essentials of DOCLINE where participants will have an increased understanding of the basic features of DOCLINE.  The instructor will give an overview of the layout of the DOCLINE window and will provide a brief description of some of the most commonly used features and their functions.  A collaborative project of coordinators in the Greater Midwest, Middle Atlantic, MidContinental, and Pacific Northwest regions.  1 MLA CE.