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Job Ad: Head of Library Services, Merck, West Point, PA

Head of Library Services, Merck, West Point PA

Recruit, develop, and energize a global Library Services organization and foster a transformational culture of knowledge sharing and connectivity. Design and deliver the Library Services Strategy in alignment with Knowledge Discovery/Knowledge Management (KD/KM) strategy to improve information access and decision-making throughout Merck.

- As a member of the KD/KM Leadership Team, develop and manage the Library Services organization, and associated vendor relationships and budget, in alignment with KD/KM and Merck strategies.
- Coordinate with Client Services and MRL leadership to actively develop requirements for Library Services, and translate business needs into collection development and functional project plans.
- Partner with KDKM Leadership, MRL-IT, and Information Management groups across Merck to deliver a global Digital Library.
- Provide outreach to Merck stakeholders, and deliver online training and awareness for Library resources.
- Build and maintain leadership in the field of electronic content access, delivery, and use, including Digital Libraries, Search Engines, and information delivery to desktop applications, virtual workspaces, and mobile devices.
- Constantly benchmark Merck Library Services against external standards and best practices, monitor content usage and ROI, and ensure compliance with all applicable laws and regulations, including Copyright.
- Serve as the Merck SME on scholarly communication and publishing standards, e-content licensing and procurement, and the design and development of techniques for information aggregation, organization, and linking.
- Collaborate externally with standards bodies and content vendors to shape the development of emerging library products and services, including delivery platforms, digital rights management solutions, and APIs.



- Minimum of a BS/BA required, preferably in Information or Life Sciences


- A minimum of 5 years managing a Library Services function.
- Demonstrated experience managing direct reports, consultants/contractors, and ad hoc project teams.
- Requires excellent leadership, communication, and stakeholder management skills.


- Demonstrated experience delivering world-class Library Services capabilities in a pharmaceutical company.
- Ability to partner effectively with senior management, with demonstrated experience managing a team of FTEs and contract/contingent resources.
- Ability to define and execute a Library Services Strategy that will enable decision-making and collaboration at all levels of the organization.

Requisition # RES001336.

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