DOCLINE Best Practices
The NN/LM DOCLINE Best Practices for Users page is a great way to get a quick refresher on—or introduction to, if you’re new—DOCLINE etiquette and practices. This list started with users on the DOCLINE listserv and has been vetted by NN/LM DOCLINE coordinators throughout the nation.
Recently there has been some discussion regarding libraries marking requests “filled” in the DOCLINE system before they are actually sent. In order to save everyone time and potential confusion, please only update requests to “filled” after the item has actually been sent to the borrower. (This is item #8 under “Filling Requests” on the Best Practices page.)
If you have any questions or feedback about DOCLINE best practices or procedures, please contact MAR Network Services Coordinator Neil Romanosky: email@example.com