Final Report: Focus Groups with NN/LM MAR Network Members
In February/March 2010 the NN/LM MAR held a series of focus groups with MAR network members. The purpose of the focus groups was to learn from network members about their experiences with the current programs and services of the MAR and their future needs and interests in order to plan for the next NN/LM five-year contract.
A total of four focus groups were conducted with a total of fourteen network members. The focus groups were made of up network members from hospital, public, academic, health sciences, and resource libraries. The Appreciative Inquiry method was used in the focus group sessions to learn about the past successes of the MAR programs in order to build on those successes to implement future programs and services.
These nine themes emerged from the focus groups, funding, training, customer service, communication, NLM resources, Value of Libraries Study, advocacy, connectivity and networking, and community. These themes are fully outlined in the Focus Group: Final Report which is now available on the MAR website.