Live from Computers and Libraries 2008
Assistant Director Health Sciences Libraries
Geisenger Health System
I’m getting my technological batteries recharged at Computers in Libraries 23rd annual conference. I’ve attended several over the years (too difficult to figure how many!) and I’ve always found it to be very worthwhile. Usually, I have a hard time deciding just which sessions to attend. Then there are the free Cybertours. These 15 minute, standing room only sessions take place in the exhibit hall. Given by “savvy web experts,” they compete for my limited time yet add value I’m reluctant to do without.
Today, I’ve been attending sessions on Integrating Hi Tech with Hi Touch. Of the morning’s sessions, the 2nd one on Digital Convergence & People Apps was more useful than the first one, which was interesting, but definitely public library oriented. The current session is High Touch with Customer Care. The first presenter spoke about patient education and did an excellent job! Her talk was relevant, practical and informative. She’s going to post her slides on her patientmatters blog. The current presentation is about taking summer reading online, so I’m tuning out.
The last session for today is “Library Staff Training: High Tech & High Touch. Staff training is a perpetual endeavor and doing it well is a challenge. I’m looking forward to learning some new techniques.
BTW: I finally feel like I’m a member of the “in” group. I brought my recently purchased laptop, a notebook actually. It has wifi, so I can log into the hotel’s wireless T-mobile network, use Word to compose this blog entry, and to take notes during presentations. I like to sit up front so I can hear better. Another advantage of sitting in the front is that there are tables with surge protectors. In the last session, my red Dell XPS was sandwiched between 2 other Dells. The one to my left was satisfactorily mundane: a gray notebook about the same size as mine, but visibly an older model. The owner commented favorably about mine. The one to my right, though, I must admit, caused me a few minutes of laptop envy; it was smaller and sleeker than mine, but still a pedestrian gray. Another Dell just sat down it’s both black and bigger. The owner doesn’t seem to mind though.