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Professional Instruction Award - Recipients

2006-2011 Contract

Year Five - May 2010 to April 2011

Recipient: University of Illinois
Project Director: Lisa Massengale
Amount: $986

Description: This event was a four hour interactive workshop taught by Chad Haefele, the Reference Librarian for Emerging Technologies at UNC Chapel Hill. The class will provide background on how mobile applications are being used in libraries. In addition the class will provide tips on developing library related mobile services.

Recipient: Midwest Chapter
Project Director: Julie Schneider and Barbara Sisolak
Amount: $500
Phone: 608-263-5755

Description:2010 Annual Conference of the Midwest Chapter of the Medical Library Association and the Wisconsin Sciences Library Association hosted Dr. Dipesh Navsaria, Pediatrician and Librarian as the keynote speaker. He earned his degree in librarianship while attending medical school.

Recipient:Harley French Library of the Health Sciences
Project Director: Barbara Knight
Amount: $1375

Description: Harley E. French Library of the Health Sciences welcomed an professional instruction seminar on providing health care information. "WOW! Thanks! Customer Service in a Technology Driven World", focused on the delivery of telephone and email reference service. Customers are the lifeblood of any organization. Keeping and "WOWing" them requires them to "find the needle in the haystack" answer.

Year Four - May 2009 to April 2010

Recipient: Midwest Chapter
Project Director: Mary Piper
Amount: $1500
Phone: 513-558-1017

Description: Clifford Stoll, computer expert and author, was secured as the keynote speaker for the 2009 Midwest Chapter Medical Library Assoication annual conference. The requested
funds were used to pay part of his fee as our keynote. The talk was given as the first major presentation of the meeting. It was open to all attendees in an effort to give them new ideas
and insights about how to do their jobs.

Year Three - May 2008 to April 2009

There are no Professional Instruction recipients for Year Three.

Year Two - May 2007 to April 2008

Recipient: Southwest General Health Center, Middleburg Heights, OH
Project Director: Karen Jones
Project Title: Face-to-Face
Amount: $1500
Phone: 440-816-4355

Description: Face-to-Face provides effective strategies for the librarian and clinician working with terminally/critically ill patients. Just what to say and how to say it is key to communicating with patients. Legal, ethical and patient dilemmas are presented in exercises and role playing will demonstate what is the most effective way to communicate.

We will also have local speakers from the hospice house to present information on their operation and care of patients.

Year One - May 2006 to April 2007

Recipient: Galter Health Sciences Library Northwestern University, Chicago, IL
Project Director: Michelle Frisque
Project Title: User Center Design: Usability
Amount: $1,000
Phone: 312-503-7074

Description: Whether it is a libraries website, OPAC, digital library, Open URL resolver, federated searching tool, etc, libraries are offering more and more of their resources and services in the online environment. It is no longer enough for a library to have a web presence. Instead libraries have to find a way to combine their home grown systems with the third party web services they are purchasing to create a web environment that is user centered. Trying to meld the various parts that make up a libraries website into one cohesive and usable web presence is not easy but it can be done. By applying the principles of user centered design and performing usability studies libraries can begin the process of creating a usable website for their community.

Why is usability and user centered design important? As Jakob Nielson, noted Web Usability guru, states “If a website is difficult to use, people leave…If users get lost on a website, they leave. If a website's information is hard to read or doesn't answer users' key questions, they leave.” (1) The adage if you build it they will come is no longer relevant in today’s online environment. Building it is no longer enough. If a user can’t find what it is that want they will leave and they might not come back.

To assist libraries in creating a user centered website the Galter Health Sciences Library would like to sponsor a one day hands on workshop called “User Centered Design: Usability.” This workshop is offered from the Library and Information Technology Association (LITA). LITA is the division of the American Library Association that “provides its members and the library information science community as a whole with a forum for discussion, an environment for learning, and a program for actions on the design, development, and implementation of automated and technological systems in the library and information science field.” (2)

1 Nielson, Jakob. Usability 101: Introduction to Usability. Jakob Nielson’s Alert Box. (2003) Aug 25

2 What is LITA?” LITA.

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