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NN/LM Outreach Evaluation Resource Center

The STAR Model for Developing Health Promotion Web Sites

Skinner, H.A.; Maley, O.; Norman, C.D. “Developing Internet-based ehealth promotion programs: The Spiral Technology Action Research (STAR) Model.” Health Promotion Practice 2006; 7(4):406-417.

The STAR model combines technology development with community involvement and continuous improvement through five cycles: listen, learn, plan, do, study, act. The “listen” cycle corresponds to community assessment: learning about needs and opportunities, and building partnerships and stakeholder buy-in. The “plan” and “do” cycles involve identification of objectives and strategies followed by prototyping and design to address identified community needs. The “study” cycle corresponds to process evaluation of web sites or prototypes, followed by the “act” cycle in which decisions are made and actions taken based on evaluation results (promotion, ongoing feedback collection and continued refinement, and sustainability). This article presents a case study of using the model plus methods for approaching each of the five cycles.

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Last updated on Saturday, 23 November, 2013

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