Toolkit’s Greatest Hits

Our informal tracking of toolkit pages accessed most frequently over the past months shows that people are finding and (hopefully) using the resources that the toolkit is intended to provide.  We’re happy to report that the Sample Disaster Plans page is the most frequently-visited one, followed by Library Disaster StoriesAbout the NN/LM Plan, Toolkit Tutorials, and Service Continuity Training/10 Steps

In the interest of continuing to develop the depth and currency of the resources we provide, we’d like to ask that if any of our users have completed their own disaster plans and would like to share them with others, please send them to one of us (Susan at syowell@virginia.edu or Dan at danwilson@virginia.edu) and we will link them to the Sample Disaster Plans page. ( Before you send your plan, please remove anything confidential or sensitive in nature.)  Here at the UVa Health Sciences Library, we’ve just completed an update of our Emergency Preparedness & Response Plan, including some new information as well as some revised sections.  The plan has been linked in place of the former version on the Sample Disaster Plans page.

So let us know how you are faring in your emergency preparedness activities, send along any questions you have, and keep those hits coming!

Advancing the Standard for Service Continuity

Recently, Dan has made two presentations, as an invited speaker, that featured the importance of service continuity planning for libraries, and in both cases he used the scenario of social distancing in response to the H1N1 influenza virus (see info from the CDC) as a basis.  Some experts are warning that H1N1 may re-surge in the northern hemisphere early this fall, well before the tradional flu season, so it’s important that we remain aware of the potential risks from a more widespread epidemic than we have seen so far, and that we keep the banner of service continuity moving forward.

On July 9, Dan addressed the monthly conference call hosted by NLM’s Disaster Information Management Research Center (DIMRC), giving an overview of this year’s activities of the NN/LM’s emergency preparedness initiative, and featuring the Hospital Librarians Summit which was held in Chicago in April (click here to see the posting about this).  Other highlights of this year have been conducting training meetings with NN/LM staff and state coordinators in the PNR, SCR, GMR, PSR and SE/A regions, enhancing the Toolkit, and developing promotional materials.  Several participants on the call confirmed that the training has been very effective so far, and “buy-in” from NN/LM members has been excellent.

On July 17, Dan addressed the annual Interlibrary Loan Forum of the Virtual Library of Virginia (VIVA) at Sweet Briar College in Lynchburg, VA.  Working from the NN/LM’s emergency preparedness plan, which emphasizes service continuity, especially for Interlibrary Loan services, Dan presented the procedures that have been established through a partnership between the Health Sciences Libraries at the University of Virginia and the University of North Carolina at Chapel Hill for providing back-up ILL services for each other in an emergency, and which are transparent to library users.  While the audience represented all types of academic libraries in Virginia, it included several who are NN/LM members.  Click ILL Backup Plan VIVA to see Dan’s slides from the VIVA Forum.

If you would like more information about the ILL backup plan between the two libraries or about training for service continuity, please contact one of us (see the “About Us” tab at the top of the page).

“10-Step Approach…” class now available as MLA CE course

The “10-Step Approach to Service Continuity Planning” class, created by the Coordinator and Project Assistant for the NN/LM Emergency Preparedness & Response Plan, has been approved by the Medical Library Association (MLA) for 2 hours of Continuing Education credit, awarded at the conclusion of the class.  To view information about the class, check here on the MLA Educational Clearinghouse site.  (You can find the class by using “emergency” as the keyword in the search box on the first page of the site.)   If you are interested in arranging a ”10-Step Approach…” class for yourself or a group, contact your NN/LM regional office at 1-800-338-7657.  Classes are offered both face-to-face and virtually.

On the same page

It’s good to be “on the same page” with an organization like Heritage Preservation!  Check out their “Do One Thing” initiative for May Day (May 1) this year.  They encourage all libraries and cultural institutions to take some of the same actions the NN/LM is recommending to its members in its “10-Step Approach to Service Continuity,” such as prioritizing collections for rescue, establishing relationships with “buddy” institutions, etc.  They also mention that their Disaster Wheel and accompanying Field Guide are on sale at a special price for May Day.  These materials have been highly recommended to NN/LM members throughout the training sessions in emergency preparedness and response that have been offered over the past year and a half.

The Heritage site also notes that even though hurricane “season” doesn’t start until June 1, our continent is already experiencing severe weather and flooding, noting that a disaster can happen at any time and in any place.  If you visit their site, you might enjoy looking around a bit while you are there.  Heritage Preservation (a partner with FEMA) is an excellent resource for all things preservation and recovery for collections.  Where the NN/LM emergency preparedness initiative complements Heritage is its focus on service continuity to patrons in terms of providing health related information.

Off to the great Pacific Northwest

Dan Wilson and I will be in Seattle on Monday, February 9, to meet with Cathy Burroughs, her NN/LM staff, regional representatives and others at the Pacific Northwest Regional (PNR) office of NN/LM at the University of Washington.  In the morning, we will be reporting on recent developments of the NN/LM Emergency Preparedness & Response (EP&RP) initiative and facilitating discussion of regional issues.  In the afternoon, we will facilitate a “train-the-trainer” session for NN/LM staff and regional representatives to enable them to teach the “10-Step Approach to Service Continuity ” to their Network members. 

Other training sessions scheduled for this spring include the South Central Region in Houston in March and the Greater Midwest Region in Chicago in April.   Stay tuned to hear when the NN/LM Emergency Preparedness & Response Plan will be playing at a site near you!

Dragonfly Image“Dragonfly” image from PNR’s newsletter.