Calling for Help
Providing information about how libraries can get help in an emergency or disaster is another primary component of the NN/LM Emergency Preparedness & Response Plan. Following are places you can call for getting help with maintaining services (NN/LM) or 24/7 advice on collection recovery.
NN/LM (National Network of Libraries of Medicine): (800) DEV-ROKS or 1-800-338-7657 (business hours): DOCLINE, coordination of emergency response among members, resource sharing in emergency, possible funding for replacement equipment.
Northeast Document Conservation Center (NEDCC): (978) 470-1010 (24/7): Territory: northeastern states, but will provide telephone advice to anyone about response to and recovery from a disaster that impacts library collections.
Lyrasis: (800) 999-8558 (24/7): Territory: southeastern/northeastern/mid-Atlantic states–advice about saving collections, health and safety measures in an emergency, referrals to commercial salvage companies, etc. Onsite assistance available through volunteer network.
WESTPAS: (888) 905-7737 (24/7): Territory: western and Pacific states and territories–telephone consultations to provide advice and help in a collection-related disaster.