A 10-Step Approach to Service Continuity Planning

On Tuesday, July 15, Dan Wilson presented an overview of service continuity planning to over 70 members of the National Network of Libraries of Medicine (NN/LM). The presentation was hosted by the Middle Atlantic Regional Office of NN/LM and was delivered via Adobe Connect. Topics included are risk assessment, determining core services and resources, strategies for maintaining services from a remote site, and protection of unique resources.

Click here to view the slides from Dan’s presentation.

Update on dPlan “Lite”

At our training sessions, we have mentioned dPlan, which is hosted by the Northeast Document Conservation Center (NEDCC), as a template that is easy to use for creating a disaster plan.  It can be created in increments and saved on the NEDCC server, then printed as a PDF once the user has completed all, or whatever part is needed, of the plan.  We had heard that NEDCC is creating a “Lite” version of the plan, which might be even more accessible for network members who don’t have the staffing or time to spend creating an in-depth plan, but we hadn’t heard whether it was available yet.

I contacted Lori Foley, Director of Field Services at NEDCC, to find out what the current status is for dPlan “Lite,” and she responded that the Lite version is not yet ready for prime time, but they are hoping to be able to release it by the end of this summer.  She will send me a heads-up once it goes live, and we’ll pass along the word to the NN/LM constituency.

Heritage Preservation says “Do one thing…”

Heritage Preservation is encouraging cultural institutions to observe May Day this year by reviewing our preparedness situations, starting with “Do one thing for emergency preparedness.” There are some good suggestions for all of us with regard to our disaster plans and preparedness activities, plus some information about classes and other resources available for use in planning. Check it out here: http://www.heritagepreservation.org/PROGRAMS/TFlessons/MayDayInfo.html

Successful Strategies for Emergency Planning…

Here’s an outline of what we talked about at the THeSLA meeting with regard to creating disaster plans for our organizations.  Rather than focus on creating a comprehensive plan, which is the result of following the “Susan’s suggestions” thread here in the blog, I thought it might be more helpful to become aware of some alternatives that are already available to us and will not require the time commitment involved in creating a plan “from scratch.”  So the “20 Tips” topic evolved into “Successful Strategies for Emergency Response Planning.”

1. Consider the scope of planning you will need for collections, your facility, people in your building, and for continuing your services.

2.  Assess risks that exist in your area (natural, environmental, human-caused, facility).

3.  Prioritize your collection for salvage:  determine what is irreplaceable or core to your collection, and what is essential to your patrons.  Order supplies for dealing with a “water incident,” particularly (see salvage companies/vendors links here on the blog).  See the NEDCC’s Preservation Leaflets for instructions!

4.  Identify your essential services and make plans to continue them during an emergency, both on-site and from a remote location.  Develop partnerships with other libraries  and remember the RML’s emergency number:  1-800-DEV-ROKS!

5.  Some templates and/or guides to creating your plan:

  • dPlan:  maintained by NEDCC, provides templates for creating your plan, walks you through step-by-step, offers links to more information about risk factors, saves your input so you can work in small increments of time, creates a nice PDF document for you when you’re done.
  • PReP:  COSA’s Pocket Response Plan can be easily customized for libraries.  It is available as a Word document or in PDF format at their site.
  • SOLINET’s disaster planning guide:  offers a template, lists of resources for salvage companies and supplies, etc.
  • in planning for safety of people, consult existing sources for appropriate procedures…your institution’s critical incident management site (the one for UVa), a university’s emergency response information, FEMA, Homeland Security, your state’s Emergency Management web site.

6.  Plan to update your plan regularly, at least once a year.  Re-assess your risk situation and make sure all contact information is up to date.

7.  Stay in touch!  Check the blog (this one!) frequently for updates, be aware of local circumstances that may have an effect on your planning.  Bookmark the NN/LM RML’s Emergency Preparedness web site and keep up with their planning.  If you have questions, or would like to make suggestions, please send me an email:  ssy2n@virginia.edu.  Good luck!

Successful Strategies for Emergency Planning…

Here’s an outline of what we talked about at the THeSLA meeting with regard to creating disaster plans for our organizations. Rather than focus on creating a comprehensive plan, which is the result of following the “Susan’s suggestions” thread here in the blog, I thought it might be more helpful to become aware of some alternatives that are already available to us and will not require the time commitment involved in creating a plan “from scratch.” So the “20 Tips” topic evolved into “Successful Strategies for Emergency Response Planning.”

1. Consider the scope of planning you will need for collections, your facility, people in your building, and for continuing your services.

2. Assess risks that exist in your area (natural, environmental, human-caused, facility).

3. Prioritize your collection for salvage: determine what is irreplaceable or core to your collection, and what is essential to your patrons. Order supplies for dealing with a “water incident,” particularly (see salvage companies/vendors links here on the blog). See the NEDCC’s Preservation Leaflets for instructions!

4. Identify your essential services and make plans to continue them during an emergency, both on-site and from a remote location. Develop partnerships with other libraries and remember the RML’s emergency number: 1-800-DEV-ROKS!

5. Some templates and/or guides to creating your plan:

  • dPlan: maintained by NEDCC, provides templates for creating your plan, walks you through step-by-step, offers links to more information about risk factors, saves your input so you can work in small increments of time, creates a nice PDF document for you when you’re done.
  • PReP: COSA’s Pocket Response Plan can be easily customized for libraries. It is available as a Word document or in PDF format at their site.
  • SOLINET’s disaster planning guide: offers a template, lists of resources for salvage companies and supplies, etc.
  • in planning for safety of people, consult existing sources for appropriate procedures…your institution’s critical incident management site (the one for UVa), a university’s emergency response information, FEMA, Homeland Security, your state’s Emergency Management web site.

6. Plan to update your plan regularly, at least once a year. Re-assess your risk situation and make sure all contact information is up to date.

7. Stay in touch! Check the blog (this one!) frequently for updates, be aware of local circumstances that may have an effect on your planning. Bookmark the NN/LM RML’s Emergency Preparedness web site and keep up with their planning. If you have questions, or would like to make suggestions, please send me an email: ssy2n@virginia.edu. Good luck!

Dan’s presentation: http://www.slideshare.net/dtw2t/t-he-sla-presentation1107