Mary Congleton, the AHEC Librarian at the University of Kentucky Medical Library, taught the “10-Step Approach to Service Continuity Planning” at the recent meeting of the Kentucky Medical Library Association. She reports that the class was very well-received, and that the participants left with some ideas and tools for helping their libraries become better prepared for emergencies. (Participants also received MLA CE credit for completing the class.) Mary is the State Coordinator for Emergency Preparedness for Kentucky in the Greater Midwest Region of NN/LM. She has been asked to present the class again at the University, helping to spread the word about the importance of looking at risk, developing procedures, and making plans for continuing service to patrons in an emergency. Great work, Mary!
Claire Hamasu, Associate Director of the MidContinental Region of NN/LM at Eccles Health Sciences Library, University of Utah in Salt Lake City, has sent us the recently implemented documentation developed by their library’s emergency preparedness team. It looks great, and we expect it will be really helpful to NN/LM members as an example of emergency/disaster planning for any type of library. They have provided their version of the Pocket Response Plan (PReP) (originally devised by the Council of State Archivists–see the “Disaster Plan Templates” page above) as well as a photo and the content of a flip-chart they designed for display in the library. The flip-chart provides quick and easy access to the key parts of their plan, while the PReP provides their staff with an easy-to-carry concise version of their plan for use from off-site.
We appreciate the willingness of the emergency preparedness team at Eccles HSL to share their work with us, and congratulate them on a job well done! See the “Disaster Plan Templates” page above to check out their documents. Many thanks to Claire for reporting her library’s progress and sending us these great ideas!
Logan Ludwig, Director of the Loyola University Chicago’s Health Sciences Library, is also the State Coordinator for Emergency Preparedness for Illinois in the Greater Midwest Region of NN/LM. He has given us permission to post here on the toolkit the Disaster Preparedness and Recovery Manual that he and his colleagues have prepared for their library. The Loyola HSL plan is a great example of a concise one that also covers many bases in terms of both preparedness and response. Check on the “Disaster Plan Templates” page (above) and look in the “Resource Libraries” section for the link to the plan.
Many thanks to Logan for allowing us to view Loyola’s plan, and congratulations on a job well done!
Many of you are familiar with our “Disaster Plan Templates” page (see the menu bar of pages above), and our toolkit statistics indicate that lots of people are finding and using it. Here are a couple of recent updates to the page:
We created the “10 Steps to Service Continuity” planning template in December, in order to help fill a gap in our representative offerings. We needed a template for a plan that would more closely match NN/LM’s focus on service continuity. It also needed to be attainable in terms of the depth of knowledge and information required, the time required to complete it, and the format for producing it.
We have redirected the link to dPlan, so that it now arrives at the introductory page for dPlan on the NEDCC site. The introduction includes information about access and security of the plan and a great overview, so if you’re thinking of creating a comprehensive plan, check this out.
While we are anticipating the “end” of hurricane season, it’s a good time to take stock of our current situations–are our plans up-to-date? Is it time to start putting a plan together for your library? Do we need to squirrel away some extra supplies, like plastic sheeting or flashlight batteries? We’re fortunate to have so many excellent resources available to help us in our emergency preparedness efforts, and here’s a reminder of two rich sources for guidance and some checklists to keep us on target:
SOLINET: their site has been re-designed. Go to the Resources section, the Preservation tab, then check out the Disaster Resources page, linked in the left side menu bar. Very comprehensive information; I recommend a “shopping” approach if you don’t need the whole store. Some interesting classes coming up, too…I’m taking the one on Risk Management in November.
NEDCC: here’s the link to their page listing all the Preservation leaflets that are available from the site…scroll down on the page to Emergency Management to find their process for disaster planning as well as a “fill-in-the-blank” disaster plan.
I’ve just completed an update of our library’s Emergency Preparedness & Response Plan. (You can also find the plan, along with other sample plans, on the page above devoted to disaster plan templates and samples.) I think the organization is improved and more intuitive, there is clarification of the shelter-in-place procedures, and I added pictures, so that staff will readily recognize some of the places and features mentioned in the text. Some new sections: procedures for Active Shooter/Violent Incident, and a photo documentation of what our collection areas look like now, since we have just completed a major weeding/shifting project. I hope the new plan will be helpful, and please let me know if you have questions or comments about it.
While most of us wouldn’t consider our libraries to be businesses in the traditional sense, we do have some similar features and some shared needs, especially when it comes to planning for business/service continuity. The Homeland Security website has an excellent “Plan to Stay in Business” list for businesses, and if you click on the Continuity Planning link from that page, you will find a more detailed list of activities to help you prepare for an unplanned service disruption. Also available from the Continuity Planning page is their Sample Emergency Plan. It is available in PDF format, which you can quickly fill out right there and then print. Network members will have to do some adapting to make it fit their needs, but it is certainly a great way to help us think through what we need to do. Everyone who has been in any of the training sessions already for the NN/LM Emergency Preparedness & Response Plan will recognize most of what is presented on the Ready.gov site, so the site is helpful as a review, also.