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Archive for the ‘Service Continuity’ Category

Planning for Your Next Service Disruption

Wednesday, January 12th, 2011

The National Network of Libraries of Medicine (NN/LM) recommends that all libraries create a response plan based on the Pocket Response Plan (PReP) that was developed by the Council of State Archivists (CoSA). This is a one-page plan that can be kept in a purse, a wallet, or a mobile device, so no matter where you are you will be able to manage a response and keep your core services available to your patrons. The template below was designed for health sciences libraries, but it can be adapted to any type of library. Questions? Please contact us (

Service Continuity PReP:

Good Example of a Inclement Weather Services Web Page:

Service in the Storm

Monday, January 10th, 2011

The University of Arkansas for Medical Sciences Library has their “Inclement Weather” page up on their website today, due to the winter weather sweeping across the South.  Check it out here:   The page is a great example of how a library can be closed, yet still interact with its patrons and continue to provide the services they need.  Note the variety of services that are still available, from self-service options like their 24 hour study spaces and Interlibrary Loan to direct research help by a librarian via email, and updates via FaceBook and Twitter. 

Updated Slides and Notes Now Available

Tuesday, September 21st, 2010

Dan Wilson, Coordinator of NNLM’s Emergency Preparedness & Response Initiative, has updated the slides and the notes that are available for teaching the “10-Step Approach to Service Continuity Planning” class.  They are available from the “Training” page here on the site. 

Bethesda EP group celebrates its third birthday

Monday, September 6th, 2010

Cara Breeden has let us know that the Bethesda Medical Libraries Emergency Preparedness Partnership (BMLEPP) held its third annual meeting on August 20 at Suburban Hospital.  Quoting from Cara’s message:  “At this yearly meeting, which is the extent of time required, members make any needed updates to the procedural and contact information contained in their BMLEPP reference binders.  The Partnership is intended as an agile solution to problems member libraries might encounter, such as extended power outages.  Even though it has not been necessary to acticvate the BMLEPP memorandum of understanding (MOU) to date, the Partnership has proved to be a valuable, and a low-maintenance effort.”

Cara also notes that the Bethesda, MD area “is unique in that it boasts five medical libraries within walking distance of each other:  the National Library of Medicine, the National Institues of Health Library, the Suburban Hospital Medical Library, the National Naval Medical Center Stitt Library, and the Uniformed Services University of the Health Sciences Learning Resource Center.  The five libraries initiated the Bethesda Medical Libraries Emergency Preparedness Partnership (BMLEPP) on February 14, 2008.”

Cara has sent us the current version of the MOU  which these five libraries have enacted, and it will be available for use as an example on the “Model MAA/MOU” page here in the Toolkit.  Many thanks, Cara!

BMLEPP Members