For those in the area, please join us!This Saturday and Sunday is the ARRL Field Day (FD), the nation's largest amateur radio event of the year. For two days, tens of thousands of hobbyists practice operating radio stations in sub-optimal conditions, which help them prepare for emergency situations. The National Library of Medicine Disaster Information […]
FYI - please distribute as appropriateHealthcare Leadership for Mass Casualty Incidents (HCL)Purpose: To expose Tribal healthcare and emergency management professionals to the dynamics involved in the decision making processes during an all-hazards disaster involving mass casualties. The course uses a combination of lecture and exercises, providing responder […]
Here's something for resilience-oriented not-for-profit organizations toconsider doing in their local area...Low Power FM Application is now online and due to the FCC between Oct15-29, 2013June 17, 2013Today the FCC announced that the Low Power FM (LPFM) application, Form318,is now live and online ! This means that community groups all across thecountry […]
WHAT: Disaster Information Specialists Program monthly conference callWHEN: Thursday, June 20, 2013 at 1:30 PM ET **Please note this meeting is a change from June 13th**WHO CAN PARTICIPATE: The Disaster Information Specialist monthly meeting is open to everyone - please spread the word and invite others in your organizations, send to your email lists, and po […]
These webinars may be of interest to subscribers on this listserv,SiobhanSiobhan Champ-Blackwell, MSLISHealth Sciences LibrarianNational Library of MedicineSpecialized Information Services DivisionDisaster Information Management Research Center6707 Democracy Blvd. Suite 510Bethesda, MD 20892-5467301-496-2742, phone301-480-3537, faxsiobhan.champ-blackwell@nih […]
*Selections from over 100 e-sources**Follow NLM_DIMRC on Twitter: http://twitter.com/NLM_DIMRC ****World Health Organization (WHO) Issues New Pandemic Influenza Guidance***The new WHO Interim Guidance "Pandemic Influenza Risk Management" replaces the 2009 Pandemic Influenza Preparedness and Response WHO guidance document. It includes a revised appr […]
Packing Your Digital Go-Bag: Essential Disaster Health Information on Your Mobile DeviceWhen: Wednesday, June 26, 2013Time: 12:00 noon PT; 1:00 MT; 2:00 CT; 3:00 ETHost: National Network of Libraries of Medicine MidContinental Region (NN/LM MCR)Who: Disaster Information Management Research Center, U.S. National Library of Medicine (NLM DIMRC)There are many m […]
More about MERS-CoV news and information sources. Also see overview of MERS information sources in the earlier email below.Upcoming webinar: Middle East Respiratory Syndrome Coronavirus (MERS-CoV): Information and Guidance for CliniciansCenters for Disease Control and Prevention (CDC)Clinician Outreach and Communication Activity (COCA)Date: Thursday, June 13 […]
WHAT: Disaster Information Specialists meetingWHEN: Thursday, June 20, 2013 at 1:30 PM ET **Please note this meeting is a change from June 13th**TOPIC: Accessing Free Biomedical Literature in DisastersSPEAKERS: Claire Allen, Knowledge Manager for Evidence Aid and Maria Collins, Public Services Division, National Library of MedicineEvidence Aid, established f […]
Please mark your calendars for the following session at the SLA Annual Conference:Tuesday, June 11, 2013 10:00 a.m. - NoonDisaster Planning for Information Professionals -Come learn how you can be indispensable to your organization when disaster happens! Hurricane, tornado, wildfire, flood, bird flu or earthquake: it’s no longer “if," but "when.” S […]
Severe weather in your forecast? If so, now is the time to plan for a service disruption. To help you with the planning, we have created a new brochure that will guide you on how to quickly switch provision of your core services from onsite to offsite. Click on the image below to view the brochure, or visit the “Promotional Brochures” page listed above.
We have heard from Jie Li, Assistant Director for Collection Management at the Biomedical Library, University of South Alabama in Mobile, that her library held a very successful table-top exercise prior to a predicted snow storm recently. While a few inches of snow is not an emergency in the northern states where there’s snow removal equipment and snow tires on people’s cars, it can be paralyzing in a state that has not historically needed to be prepared for it. Jie is the State Coordinator for Alabama on NN/LM’s Southeast Atlantic (SE/A) Region’s Emergency Preparedness & Response Committee, and she used her experience as an emergency preparedness planner to apply the service continuity techniques promoted by NN/LM to her library’s exercise, with very positive results.
they made sure that a librarian working from home would have vendor information and the usernames and passwords necessary to trouble-shoot any access issues for their electronic resources
their Technology Librarian would be able to upload messages to the library’s home page about changes to hours and service provision from home, and also sent instructions about using chat, email, etc. for providing reference services
the ILL librarian shut down ILL lending and would access DOCLINE from home for borrowing. Access to ILLiad was also enabled from the librarian’s home.
they made plans for scheduling virtual reference desk hours, to be provided from librarians’ homes
they sent their completed Pocket Plans (PReP) and current telephone tree lists to everyone via email
Jie reported that the exercise helped them be prepared for the storm, which did close the library for part of the next day. They were ready and able to provide virtual reference help and continued access to their electronic resources, as well as communicating to their patrons what the library’s hours would be and how to get help. Many thanks to Jie for sharing their experience with us. Hearing such great success stories is an inspiration to all of us involved in emergency preparedness and response, and reminds us that it takes only a bit of planning and communication to turn a potential emergency into a win-win situation for the library and its patrons.
Reminders of the need to implement service continuity plans are everywhere this year: snowstorms in the Midwest and Mid-Atlantic regions, tornadoes in California and Texas, and even a minor earthquake in Illinois. Here’s a short list of services you may want to consider providing while your library is closed:
Communication: Make sure you have the ability to update your website from a remote location. Don’t forget your blog, Twitter and Facebook, if you have them. Update your library’s telephone greeting remotely. Designate another number in the library for staff information.
Chat: Answer chat (Ask a Librarian) questions remotely while the library is closed. This might be especially important during normal daytime business hours.
Interlibrary Loan: If possible, give someone from your ILL staff the tools to perform interlibrary loan duties from home. If this is not possible, look into partnering with another library who has the same ILL management system.
Online Access: Someone from your staff should have the tools available at home to resolve any access problems to online materials.
Back to Communication: If you can provide chat and/or ILL while the library is closed, be sure to announce that on your website and library messaging service.
Sample message on a website: The library is closed today. If you need assistance, or need to report a problem accessing our online materials, please contact us using our Ask a Librarian service. This service will be available today from 10am to 5pm. Interlibrary loan requests will be processed from a remote site. Interlibrary loan articles received from other libraries will be delivered electronically. Check back often for further updates.
Winter snowstorms continue to disrupt services in the Mid-Atlantic. Many libraries throughout the region have been closed since a major snowstorm hit the region Friday and Saturday. The RML for the region, SE/A, has been closed since Friday at 1:30pm. All service requests to the SE/A office are being handled by their backup RML in Seattle, Washington.
Here at the University of Virginia Health Sciences Library, we activated our service continuity plan on Friday morning in order to ensure continued access to online resources and interlibrary loan. (We didn’t need to active chat offsite, as one of our reference librarians made it into work that day.) Closing/opening information (we closed on Saturday) was maintained throughout the weekend on our website, Facebook, and Twitter. Valuable lessons were learned along the way, which we will share with everyone in the near future.
Every morning, I spend about 20 minutes looking over my RSS news feeds, all related to emergency preparedness. Currently, most of the news is about the just-ended hurricane season, however, I’ve noticed a trend toward a greater concern about the threat of bioterrorism. The two events that seem to have prompted this concern are the release of the progress report by the Commission on the Prevention of Weapons of Mass Destruction Proliferation and Terrorism coupled with the amount of time it has taken to distribute the H1N1 vaccine. The Commission’s report warns that “The biological threat is greater than the nuclear; the acquisition of deadly pathogens, and their weaponization and dissemination in aerosol form, would entail fewer technical hurdles than the theft or production of weapons-grade uranium or plutonium and its assembly into an improvised nuclear device.” This warning along with the potential of an accidental incident dealing with harzardous materials should prompt us all to be looking at our shelter-in-place procedures.
Cyber terrorism is also getting a lot of attention, thanks in part by last month’s 60 Minutes report. A potential target, experts warn, is the power grid, so you may want to keep your print core textbooks accessible and up-to-date.
Statistically, December is the month with the fewest tornadoes, so this is a good time to be looking over your tornado response procedures. We’re also seeing a downward trend of H1N1 activity. Hopefully, you all have a solid pandemic plan in place in the event that the virus spikes again in the winter or spring. (If not, check out our Pandemic Planning Resources page.) And if you have a pandemic plan, you are therefore ready for a severe winter storm, as many of the steps you would take in a pandemic (e.g. reduced staffing, work from home) you could also take with a severe winter storm.
Mary Congleton, the AHEC Librarian at the University of Kentucky Medical Library, taught the “10-Step Approach to Service Continuity Planning” at the recent meeting of the Kentucky Medical Library Association. She reports that the class was very well-received, and that the participants left with some ideas and tools for helping their libraries become better prepared for emergencies. (Participants also received MLA CE credit for completing the class.) Mary is the State Coordinator for Emergency Preparedness for Kentucky in the Greater Midwest Region of NN/LM. She has been asked to present the class again at the University, helping to spread the word about the importance of looking at risk, developing procedures, and making plans for continuing service to patrons in an emergency. Great work, Mary!
A new report from Info-Tech Research Group specifies four areas that IT departments should address in order to prepare for an infectious disease outbreak, such as H1N1.
1. Collaboration tools and technologies: a web conferencing tool to allow employees to communicate with each other.
2. Enterprise and desktop applications: home access to workplace applications.
3. Service desk tools and desktop support: IT support for remote workers.
4. Virtual Private Networks (VPN) and virtual desktops: broadband access.
Is your library addressing these issues? Regarding web conferencing tools, does your institution provide an enterprise solution? If not, you can do some research on your own about fee-based or free web conferencing tools.
Click on image above for information on creating a one page Service Continuity Plan (SCP) for your library. (The SCP was adapted from the Council of State Achivists (CoSA) PReP.)
NN/LM EP&R Training Opportunities
Click on the image above for NN/LM EP&R training opportunities.
How to Use the Toolkit
1. Where to get information on HOW TO WRITE A DISASTER PLAN. Click on the Writing Your Disaster Plan page. Download the template for the Service Continuity Pocket Response Plan (PReP) and fill it out. For some libraries, the PReP may be enough. Others may want to start with the PReP and then develop a comprehensive plan as time permits.
2. Where to GET HELP following some kind of disaster or service disruption. Click on the Calling for Help page. Listed is contact information for your Regional Medical Library as well as library networks that provide consultation services (some at no cost), 24/7.
3. How to get TRAINING ON SERVICE CONTINUITY and libraries. Click on the Training Opportunities page and select the option that best fits your needs. Contact your NNLM RML at 1-800-338-7657, or the Coordinator, Dan Wilson, at firstname.lastname@example.org, to inquire about scheduling or participating in a class.
Emergency Access Initiative
EAI provides free access to full text articles from major biomedicine titles to healthcare professionals, librarians, and the public in the United States affected by disasters.
CDC Map showing current incidence of influenza in the U. S.
Creators of the popular Emergency Response & Salvage Wheel and the Field Guide to Emergency Response. Offer many free resources on disaster planning and response. Co-sponsor — with FEMA — of the Heritage Emergency National Task Force.
Current news and resources for preparedness; see especially the “Preparedness, Response, Recovery” section.
Library services including disaster planning and preservation, primary areas are Mid-Atlantic, Southeastern and New England regions of U.S.