Winter snowstorms continue to disrupt services in the Mid-Atlantic. Many libraries throughout the region have been closed since a major snowstorm hit the region Friday and Saturday. The RML for the region, SE/A, has been closed since Friday at 1:30pm. All service requests to the SE/A office are being handled by their backup RML in Seattle, Washington.
Here at the University of Virginia Health Sciences Library, we activated our service continuity plan on Friday morning in order to ensure continued access to online resources and interlibrary loan. (We didn’t need to active chat offsite, as one of our reference librarians made it into work that day.) Closing/opening information (we closed on Saturday) was maintained throughout the weekend on our website, Facebook, and Twitter. Valuable lessons were learned along the way, which we will share with everyone in the near future.