At last week’s annual meeting of the Midcontinental Chapter/Medical Libraries Association in Breckenridge, Colorado, Dan Wilson and the staff of the MCR/NNLM presented a workshop on the 10 steps to service continuity. Dan introduced the concept of service continuity and risk assessment and then each MCR liaison presented a step to the group by going around the room to different tables where participants were seated. (See photos in Picture Gallery.) Feedback about the presentation model was very positive.
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NN/LM EP&R Summit Photos