Following is a quote from an article about disaster planning for intranet managers, but this quote can easily apply to all of us who are interested in the area. This is taken from “Intranet Librarian,” by Darlene Fichter, Online, March/April 2005, p. 51-53.
“When you have plans, roles, and responsibilities in place, you will reap the rewards many times over if a disaster actually occurs. Rather than scrambling about to figure out who should do what, you can calmly and effectively monitor what is happening. If key personnel are away, you can adjust the roles and responsibilities as needed. You can decide what should be communicated, and when, to the organization.”