Bomb Threat Procedures

Our area experienced two school-related bomb threat incidents yesterday; one at a high school and one at a community college.  Today we’ve been discussing how viable our emergency response procedure is for bomb threats.  We borrowed our procedures from UVa’s Critical Incident Management procedure for handling a bomb threat that is received by telephone, and it involves filling out a form while on the phone with the caller before reporting the incident to the authorities.  Does anyone have experience in dealing with bomb threats?  Also, does anyone else have a bomb-threat checklist that they are required to complete?  Here’s our current procedure:

  • if you receive a bomb threat over the telephone, remain calm, and refer to the Telephone Checklist for Bomb Threats (following this page)
  • try to elicit and compile as much information as possible
  • do not try to immediately notify others or evacuate the building, rather focus on trying to gather as much information as possible
  • if applicable, check the display on your phone and note the number given for the incoming call
  • try to keep the caller on the line as long as possible; do not anger the caller
  • while engaging the caller, pay attention to any background noise and distinctive sounds (machinery, traffic, other voices, music, television, etc.)
  • note any characteristics of the caller’s voice (gender, age, education, accent, etc.)
  • immediately after the caller has ended the call, notify the UVa police at 911.
  • if the threat was left on your voice mail, do not erase.
  • be aware that should a bomb threat be received in writing, the fewest number of people possible should handle the paper, which should be given to the police.
  • if a bomb threat is received by email, it should be saved on the computer of the person who receives it
  • notify the Library’s ERC, as well as your department supervisor.
  • if the authorities order an evacuation, follow established Evacuation procedures (see second section of this manual)
Share this post on Share on FacebookShare on LinkedInEmail this to someoneShare on TumblrTweet about this on Twitter
This entry was posted in Bomb Threat. Bookmark the permalink.