Patient and Family Centered Care for Hospitals
The Joint Commission is a non-profit organization which accredits and certifies health care organizations and programs, and their mission is to improve healthcare for the public. As part of this mission, they promote the advance of effective communication, cultural competence, and patient and family centered care. Resources offered on their webpage include a comparison of the Office of Minority Health’s National Standards for Culturally and Linguistically Appropriate Services (CLAS) to The Joint Commission’s 2015 Standards for the Hospital Accreditation Program: http://bit.ly/1rmKLS5. They also offer patient centered communication standards for hospitals: http://bit.ly/1BD6Ez8, and a roadmap for advancing effective communication: http://bit.ly/XAUFCD.