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Communication Climate Assessment Toolkit

The American Medical Association has developed measures of cultural competency and identified steps that health care providers can take to improve the situation:

The National Quality Forum (NQF) has endorsed a dozen new quality measures on the issues of health disparities and cultural competency. Seven of those measures approved by the Washington-based standards-setting organization came from the American Medical Association.

The official NQF seal of approval for these measures, which comes only after a rigorous review by national quality experts, opens the door for them to be used to evaluate efforts to eliminate disparities.


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