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Rising Expectations for Emergency Response

http://www.nlm.nih.gov/medlineplus/podcast/transcript041811.html
Listen to the NLM Director’s Comments on “Rising Expectations for Emergency Response?”
Rob Logan, Ph.D. senior staff National Library of Medicine stands in for Donald Lindberg, M.D, the Director of the U.S. National Library of Medicine.
Many Americans have unexpectedly high expectations regarding the responsiveness of local agencies to messages sent using Twitter, Facebook, or phone texting during a natural or human disaster, the American Red Cross’ vice president for public relations recently told a Disaster Information Outreach Symposium at NLM.

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